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Premier Inn Manchester (Swinton) Hotel
Ranked #55 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed August 25, 2013 via mobile

As others have observed, this isn't the best premier inn. The staff at reception were very friendly and helpful and, whilst I didn't see any cleaning staff, the room was very clean and tidy. Unfortunately, even the most helpful and efficient staff can only work with the tools made available to them, and it seems to me that this hotel is due a refurbishment. To be fair, the soft furnishings (carpets, curtains, bedding and so on) all seemed quite fresh. However the firm fixtures and fittings were quite tired and in need of an overhaul.

We had a family room right by reception, which was much bigger than expected. It was away from the pub and road so no noise problems there, however there some noisy guests literally running and shouting up and down the corridor just outside our room. It would have been nice if the staff (who must have heard the noise) would have intervened to ask them to be more considerate of those who might be trying to sleep.

We had two breakfasts and two dinners at the adjoining pub-restaurant, the Henry Boddington. At breakfast, a few of the items on the continental buffet looked like they could perhaps have been fresher. All cooked items are prepared to order an we felt the time taken was perfectly reasonable. Overall, we were happy with the food and service at breakfast.

  • Stayed: August 2013
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Thank RustyMcB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded August 29, 2013

I would like to Thank you for taking the time to review your stay with us at Manchester Swinton premier Inn. Your feedback is very much appreciated as it enables us to improve standards. Thanks again for your comments and we hope to welcome you back to Premier Inn

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198 - 204 of 249 reviews

Reviewed August 19, 2013

Had an excellent couple of nights stay at Premier Inn Swinton Manchester. Very comfortable, clean and fresh. Good king size bed, also quiet and peaceful. Staff were welcoming, friendly and informative without us having to ask. Price was excellent as we had both nights on one of the special rate offers, very useful when on a pension! Good breakfast at the inn next door too Will definitely use this hotel again.

  • Stayed: August 2013, traveled with family
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1  Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded August 29, 2013

Thanks so much for your review. We are delighted that your stay with us was a good one. Our team members endeavour to give all our guests the best possible service and they will be please to receive your feedback. Thanks again for your comments they are very much appreciated and we hope to welcome you back to Premier Inn in the future.

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Reviewed July 18, 2013

Good value £29 deal but if you stay in the summer or like to sleep with the window open try ensure you don't have a room at the front opposite the pub because the noisey cellar fans periodically switch on and off throughout the night

  • Stayed: July 2013, traveled with family
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Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded August 13, 2013

Thank you for taking the time to write a review. We are grateful for your feedback about your stay. We hope to welcome you back to Manchester Swinton Premier Inn In the future.

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Reviewed July 10, 2013

Stayed here for 1 night due to a business trip. Staff at hotel were friendly enough but hotel is, in my opinion, a bit dated. Room I stayed in still had old style TV and bathroom looked a bit worn. A desk type fan was provided due to hot weather, but as the room has no plugs next to the bed this left it a bit difficult knowing where to plug the fan is to cool the room at night! The restaurant next door again looked a bit dated and service wasn't the best. Food was ok. I have stayed in quite a few premier inns recently and this one needs a refurbishment. Others I have been in were more modern and had nice flat screen tv on the wall. I would say this hotel is ok for one night but I wouldn't want to stay here for any longer.

  • Stayed: July 2013, traveled on business
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Thank krbrfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded August 13, 2013

It really matters to us that our guests enjoy every aspect of their stay.
We sincerely apologise that on this occasion our hotel did not meet your expectations.

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Reviewed July 4, 2013

Welcoming receptionist, good knowledge, helpful and excellent night's sleep. Big comfy beds and quiet hotel. Yes you can hear the road but in Room 223 there was no problem even with the window open. Didn't eat in the pub -we walked 20 mins to Bilash Balti for a very good and reasonable curry. Even busy on a Monday night.

Room Tip: Room 223 was fine and not at the front of the hotel
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  • Stayed: July 2013, traveled on business
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1  Thank Clairem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded August 13, 2013

Thank you for taking the time to review your stay. Your feedback is very important to us and we are delighted that you had a good stay. We look forward to welcoming you back in the future.

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Reviewed June 21, 2013

After two nights in this place I'm walking around like a zombie. The hotel is on a VERY busy road, and from about 5 am everything in the room shook each time a lorry passed. On the second night there were drunk guests shouting and slamming doors until 4 am (about which the staff did absolutely nothing), so at least I got an hour's sleep until the lorries started.

As other guests have mentioned, the staff are all very polite and do their best - but three waiters in the restaurant stood no chance with the number of parties they had to serve. At least they apologised as soon as I was shown to a table, and explained that it would be half an hour minimum until they could take my order.

Considering that I paid £166 for two nights this hotel is terrible - for another fifteen pounds per night I could have stayed at the Manchester Deansgate Hilton. And then I would also have free internet for more than a measly 30 minutes and a room lit by more than a twenty watt bulb.

Next week - that's where I'll be.

Room Tip: Use their car park - and sleep in your car.
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  • Stayed: June 2013, traveled on business
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2  Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded June 26, 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Reviewed May 28, 2013

Premier Inn Manchester is a wonderful hotel in a great location. I stayed here for two nights and three days and they were all lovely. Staff members are friendly and welcoming, nothing was too much trouble. Rooms are very clean and beautifully appointed with all needed things. Food and services of the staff were great. Highly recommended.

  • Stayed: April 2013, traveled solo
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1  Thank Nikola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded June 17, 2013

Thanks so much for your review. We are delighted that your stay with us for your match was a good one. Our team members endeavour to give all our guests the best possible service and they will be please to receive your feedback. Thanks again for your comments they are very much appreciated and we hope to welcome you back to Premier Inn in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester (Swinton) Hotel

Address: 219 Bolton Road | Pendlebury, Manchester M27 8TG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Best Value Hotel in Manchester
#16 Romantic Hotel in Manchester
#21 Family Hotel in Manchester
Price Range: $61 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester (Swinton) Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Relax in a more peaceful spot with quick access to the city centre, Old Trafford and Salford Quays ... more   less 
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Also Known As:
Premier Inn Manchester (Swinton) Hotel Manchester

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