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“I wish I'd slept in my car instead”

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Premier Inn Manchester (Swinton) Hotel
Ranked #46 of 116 Hotels in Manchester
Certificate of Excellence
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I wish I'd slept in my car instead”
Reviewed June 21, 2013

After two nights in this place I'm walking around like a zombie. The hotel is on a VERY busy road, and from about 5 am everything in the room shook each time a lorry passed. On the second night there were drunk guests shouting and slamming doors until 4 am (about which the staff did absolutely nothing), so at least I got an hour's sleep until the lorries started.

As other guests have mentioned, the staff are all very polite and do their best - but three waiters in the restaurant stood no chance with the number of parties they had to serve. At least they apologised as soon as I was shown to a table, and explained that it would be half an hour minimum until they could take my order.

Considering that I paid £166 for two nights this hotel is terrible - for another fifteen pounds per night I could have stayed at the Manchester Deansgate Hilton. And then I would also have free internet for more than a measly 30 minutes and a room lit by more than a twenty watt bulb.

Next week - that's where I'll be.

Room Tip: Use their car park - and sleep in your car.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Manchester (Swinton) Hotel, responded to this review, June 26, 2013
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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229 reviews from our community

Traveler rating
    119
    72
    29
    6
    3
See reviews for
81
52
13
42
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Belgrade
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 28, 2013

Premier Inn Manchester is a wonderful hotel in a great location. I stayed here for two nights and three days and they were all lovely. Staff members are friendly and welcoming, nothing was too much trouble. Rooms are very clean and beautifully appointed with all needed things. Food and services of the staff were great. Highly recommended.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this review, June 17, 2013
Thanks so much for your review. We are delighted that your stay with us for your match was a good one. Our team members endeavour to give all our guests the best possible service and they will be please to receive your feedback. Thanks again for your comments they are very much appreciated and we hope to welcome you back to Premier Inn in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 20, 2013

Great place for an overnight stay. Close to Henry Boddington restauran.

Great selection of food although because we were a large group had to order in advance. Staff were very pleasant. Relaxed atmosphere.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this review, May 22, 2013
Thank you for your review. We are delighted that your stay with us was a comfortable one and our hotel and team members met your expectation. Once again thank you for your review we look forward to welcoming you back to Premier Inn in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 20, 2013

The staff were very good and could,nt do enough for us extra pillow and coffee !! very quite no noise at all from the pub next door we were in room 202 this room is below ground level and was very clean and tidy and light ,bathroom was fine if the bath was a bit small !! but the room was very cold the heater said 23 but we were still cold but all in all value for money would stay there again but ask for a different room.

Room Tip: cold in room 202
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catweston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cath b, Manager at Premier Inn Manchester (Swinton) Hotel, responded to this review, May 22, 2013
Thank you for your review. We are delighted that your stay with us was a comfortable one and our hotel and team members met your expectation. Once again thank you for your review we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2013

DO USE this hotel if you want a good night's sleep. We have used it before and never heard any noise from traffic or the pub next door. The staff are helpful too. We will definately be back to this hotel when we want to stay overnight in this area.



  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsk6070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 10, 2013 via mobile

Me and my other half stayed in this premier inn after attending a concert at the MEN, the rooms were lovely and clean and the staff were very friendly!!

We ate at the ajoining pub and had a very pleasant meal was a little more expensive than your usual pub meal but the good was lovely!

Overall was a pleasant stay just unfortunately didn't manage to get much sleep due to guests opposite arriving home from a night out at around 3am obviously quite drunk and slamming doors and shouting across to each other! I understand this isn't the hotels fault just made for a grumpy mood due to the lack of sleep also I found the floor boards to be squeaky and resulting in hearing every footstep from the rooms above!

This aside I would stay in this premier inn again as hopfully the drunks were a one off and as said before this definatly wasn't the hotels fault!! All in all yet again great staff and rooms at premier inn!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nic198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 8, 2013

Stayed for a business meeting nearby. Not the best Premier inn i have stayed in but staff were excellent as always. So pleasant, helpful and very obliging. They are a credit to Premier Inn.
I was in a room that the heating had been turned off so it was freezing and it had been snowing.

I just had a bath to warm up but they are not very big baths. Hotel is a bit tired and could do with a refurb in the bathrooms as they are only half size baths but apart from that all of the comforts of a Premier Inn
The bar for meals outside was brilliant. Food was excellent and Daniel the Bar man was outstanding, his customer service was the best i have witnessed for a long time. Well done Daniel wish you worked for me.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank golfer45Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester (Swinton) Hotel

Property: Premier Inn Manchester (Swinton) Hotel
Address: 219 Bolton Road | Pendlebury, Manchester M27 8TG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in Manchester
#16 Romantic Hotel in Manchester
#21 Family Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Manchester (Swinton) Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Relax in a more peaceful spot with quick access to the city centre, Old Trafford and Salford Quays ... more   less 
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Also Known As:
Premier Inn Manchester (Swinton) Hotel Manchester

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