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Premier Inn Manchester (Swinton) Hotel
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Reviews (274)
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143
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All reviewspub next dooradjoining pubstayed heregood nights sleeplady on receptionfamily roombusy roadvery nice staytrafford centrewalk in showercomfortable roomcar parkgood sizenight staytea and coffee making facilitiesold traffordnight's sleep
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241 - 246 of 274 reviews
Reviewed October 22, 2012

I have stayed in better premier inns but i have also stayed in worse, the room was very clean and comfortable but felt that the decor through out was a little dated. There was a lot of rubbish, cans etc out side the adjoining pub. The breakfast was ok i felt sorry for the gentleman/ waiter he was booking people in, taking orders, serving food clearing tables he really needed some help

Room Tip: i would recommend the room but not the pub or food
  • Stayed: October 2012, traveled as a couple
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Thank Angie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

I got bitten by bed bugs when I stayed here (I didn't know until a few days after) and managed to transport some back to my house. I have now had to spend over £1000 with Rentokil to get the bugs eradicated from my house. As you can imagine I am not very happy about this

  • Stayed: September 2012, traveled with family
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2  Thank DrainagePipeage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Manchester (Swinton) Hotel, responded to this reviewResponded October 24, 2012

Thank you for your review.

I was most concerned to learn of your recent experience in our Premier Inn Hotel.
Please be assured that we take the standards of cleanliness in our hotels very seriously and as soon as we were made aware of the issues you encountered, external contractors were bought in and immediate action was taken in this bedroom, all other bedrooms and public areas have been thoroughly examined.

We can also confirm that this was an isolated incident and confined to one bedroom only, which has undergone intensive deep cleaning.

We would like to offer our sincere apologies for the disappointment caused.
I do hope that our assurances have put your mind at rest and that you will continue to choose Premier Inn again in the future.

Thank you

Naina
Social Media

Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

I cannot fault this hotel for its comfort - I didn't set an alarm on the second night and slept way beyond the time I usually wake up! Breakfast was taken in the pub next door and although at first glance the buffet is not as extensive as you might get elsewhere, the fruit salad was really nice and so was the bread - it's a bit of a pain to have to toast your own, but it does ensure it is really fresh. The staff were helpful, a minor problem with the heating was sorted out straight away - would definitely stay again if in the area.

Stayed: September 2012, traveled with family
1  Thank Jaybee141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Our regular Premier Inn when visiting family. Convenient, clean, good food and helpful staff who always do their best to accommodate any requests. Always our first choice but good idea to book early to take advantage of cheaper rates.

Room Tip: We always request a quiet room on top first floor if available as hotel is near a busy road.
  • Stayed: October 2011, traveled as a couple
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1  Thank GandJ6362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

We stayed here as a stop gap on our journey to family who live in yorkshire. Our family was greeted warmly, "the children were not ignored as we have encoutered in other hotel chains" the staff made a fuss of the children giving them colouring pictures, they explained to the children to colour them in and bring back to reception where they would claim there prizes.The children were so excited they started these straight away which gave us time to unpack. Later that day the children were given there presents and a cup of hot chocolate which was fantastic. The receptionist sorry forgot there name gave us a couple of spoons of chocolate powder to take to our room. Fantastic experience and the children still talk about it today!!

Room Tip: Rooms at the back of the hotel on the reception floor.
  • Stayed: August 2012, traveled with family
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1  Thank mariac c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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