I booked the Great John Street Hotel as a surprise birthday present for my partner as I wanted us to have a special night that she would really enjoy.
From the moment that I booked the room the customer service was beyond compare. I booked the gluttony package (champagne, rose petals, chocolates, etc) and was not disappointed. I then made some extra requests, such as leaving some presents to be placed in the room for when we checked in, and the staff were more than happy to help out - a huge thank you on this goes to Julie Sales - remarkable service!
When we arrived at the hotel we were delighted to receive a complimentary upgrade and when we got to the room we were absolutely awe struck. I even went around taking photos to show people (before we ruined the exemplary presentation). The presents were on the bed with the rose petals, the champagne and truffles were waiting in the lounge area with a card wishing Jayne a happy birthday from the staff, the lighting was spot on and the room was finished with lavish furnishings, a fantastic, huge bed, and the mezzanine floor was phenomenal with twin roll top baths, his and her sinks with toiletries, and a walk in show / steam room.
When we managed to drag ourselves away from the room we found the hotel to be within easy walking distance of Deansgate, and when we returned to the hotel we ventured up to the roof top "playground" complete with hot tub. The views were spectacular and we found ourselves coming back to the hot tub again after dinner- you can't beat having the whole terrace to yourself with a star lit night and impressive skyline, whilst relaxing in the hot tub!
After a wonderful night’s sleep (the hotel is extremely quiet at night), we awoke early to make the most of our stay. Breakfast was delivered with the outstanding customer service which abounded during our stay and the food was very well prepared.
When we came to check out we felt like we were leaving something that we loved behind and for once we did not get that "it's nice to be home" feeling when we got back.
Thank you for making my girlfriend’s birthday amazing, we will definitely be returning soon!
- Official Description (provided by the hotel):
- Only a stone's throw from Manchester's most exclusive shopping areas, restaurants and theatres, this original Victorian school house has been transformed into a chic townhouse hotel with unique, individually designed bedrooms and suites alongside stylish lounges and Oyster Bar.The Old School House also boasts stunning entertainment rooms and features Manchester only Eclectic Roof Terrace available for exclusive use for your own tailor made event.Being madly eclectic, all of our rooms have a personality of their own, giving the guest a unique experience every visit. ... more less
- Reservation Options:
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- Also Known As:
- Great John Street Manchester
- Hotel Great John Street