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“convenient location for airport” 4 of 5 bubbles
Review of Premier Inn Manchester City Centre (Piccadilly) Hotel

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Premier Inn Manchester City Centre (Piccadilly) Hotel
Ranked #12 of 115 Hotels in Manchester
Certificate of Excellence
Cincinnati, OH
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“convenient location for airport”
4 of 5 bubbles Reviewed September 16, 2013

hotel was clean and ideally located walking distance to the train station....lots of places to walk to nearby...front desk service was extremely slow...a huge hen party was checking in and it took close to an hour to get our room...the auto check in set up at the counters were not working...
breakfast looked good...just had the coffee tho...comfy bed...nice pillows...clean bathrooms

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarbPCincinnati_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 21, 2013
Thank you for your recent feedback on your stay.

I apologise it seems to have taken you some time for you to get checked in, I will certainly review why this was the case as its far from any expectation. We like to ensure every guest has a smooth quick check in. With groups arriving we usually take a group booker to the desk so you can access the quick and easy check in terminals.

It is good to see that the hotel was comfortable after this stage. I hope to see you on any future trips to Manchester!
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2,336 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (325)
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English first
Guernsey, United Kingdom
Level Contributor
58 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

It was my first time to Manchester and we only stayed one night, but I have no complaints about this place. It's very close to Manchester Piccadilly, which was handy as we arrived and left by train, and it's a few minutes' walk from the Arndale Centre and surrounding shopping streets. The room itself was comfortable - it won't win any awards but was quiet and perfectly adequate for our needs, and at £40 (if I remember correctly) represents excellent value in a city centre I think.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HB274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 21, 2013
Thank you so much for your recent review. It is such a pleasure to see we made your first trip to Manchester a comfortable one and staying with our location gave you easy access to the facilities you needed in Manchester.

Hope to see you again in Manchester in the near future.
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Karachi, Pakistan
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

Excellent Rooms. Very hi tech reservation service. Staff special "Sid" was more then happy to assist. Other staff in the morning was was in very good mood and always welcomed us. I would at this one can't get a 4 star I would service. And what they promised a comfortable sleep is true. Highly recommended. Never experienced this wonderful service for a budget hotel.

Room Tip: All rooms are good
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  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arshadwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 13, 2013
Thank you for your feedback this week. It has certainly made Sid very happy and its a pleasure giving such fantastic feedback. I'm glad to see you was accomadated through your short trip and managed to make the most of Manchester.

Myself and the team hope to welcome you back on any future stays in Manchester!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 11, 2013

We decided to stay here since we planned to spend the majority of our time in the city and simply required a clean and comfortable base. The hotel was good value for money and is well located for both Piccadilly train station and the city itself.

First impressions were good, especially since the hotel is relatively newly-built and has reassuring key card access for each floor. The receptionist was extremely friendly, supplying us with a map highlighted with his recommendations for the city and much useful information. All of the staff we encountered were polite and helpful.

Our room was on the first floor, and was relatively quiet at night. However, we were facing a reasonably quiet street, so I cannot comment upon noise levels elsewhere in the hotel. The room was clean and surprisingly light, with effective air conditioning. The bed was comfortable and firm and the linens clean and fresh. Our only issue was that the in-room phone did not work (not usually a problem, but would have been useful when we needed to contact reception) and was not fixed as promised.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lou P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 13, 2013
Thank you so much for your recent review on the hotel.

The staff are fantastic to work with and makes me happy that it extends through to your stay here with us. I know they will take pleasure reading your kind words.

I hope we will see you on any return trip to Manchester!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
233 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

We stayed here 06/09 and had a lovely room on the second floor overlooking the canal. The hotel had an open outlook and noise levels were minimal although we had the window open all night. The room was spotlessly clean with very comfortable beds. Air conditioning worked well. The bathroom was up to PI standard but please take care coming out of the bath after having a shower as the base of the bath was very slippery.
I would have given the hotel a 5* had the breakfast been better. The food and choice was adequate but items were not replenished regularly and we had to wait nearly 10 minutes for bacon (still a little undercooked). When bacon arrived other items had been depleted and you had to wait even longer. I don't know if this was due to a staffing issue.
I would here again and I would recommend other people to stay here. Just please sort out breakfast time.

Room Tip: Ask for quiet room
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cymrobangor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 10, 2013
Thanks for sharing your thoughts following your recent stay with us. It is great to read that, overall, you were happy with your visit.. Please accept my apologies that your breakfast experience wasn't up to our normal high standards and rest assured that your comments will be shared and discussed with our restaurant team to ensure that there is no repeat occurances.
We look forward to welcoming you back in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed September 9, 2013 via mobile

We stayed here for 2 nights in a room on the 9th floor with floor to ceiling windows - fantastic view! Lovely, clean hotel in a central location. Breakfast good at around £8. if wanted. There is a carpark opposite on Dale Street seperate from the hotel also if needed.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 10, 2013
Thanks for taking the time to post your review. I am so happy to read that you enjoyed your stay with us and that you enjoyed the magnificent views! We all look forward to welcoming you back next time you stay in Manchester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire, United Kingdom
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

Stayed here for 1 night (Saturday) a couple of weeks ago. Everything was as you'd expect from a Premier Inn.
I like the fact that they stick to the basics, and don't try to do anything too flash or irrelevant. It's just a modern, clean bedroom with a comfy bed, a shower that works and it's close to all that you need in the city centre.
There is a car park across the street for just £8.50 for 24 hours, and the staff are all really friendly, and appear to enjoy working there.
Nothing negative to say at all - I'd definitely stay there again if I could get it at the advanced online price we paid this last time.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JamesandNichola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, September 10, 2013
Thanks for positing such a positive review following your recent stay. It is always nice to know when our guests leave us satisfied, and that we have delivered what we set out to do. Look forward to welcoming you back for future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester City Centre (Piccadilly) Hotel

Property: Premier Inn Manchester City Centre (Piccadilly) Hotel
Address: 72 Dale Street, Manchester M1 2HR, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant
Hotel Style:
Ranked #12 of 115 Hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Manchester City Centre (Piccadilly) Hotel 3*
Number of rooms: 193
Official Description (provided by the hotel):
Just a short wheelie-suitcase trundle from Manchester's main transport hub, Premier Inn Manchester City Centre (Picadilly) brags a whole floor of meeting and conference facilities, puts you in prime position whether you're seeing the sights or visiting for business. Explore the bars and restaurants of Canal Street and the Northern Quarter. Catch the big live events at the Arena, Old Trafford or Etihad Stadium. Seek out the season's must-haves in the Arndale Centre. Then nip back to enjoy a great night's rest with our contemporary restaurant, spacious rooms and huge, comfy beds. ... more   less 
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