I visited the spa with a friend on 11.01.14 after purchasing Living Social vouchers. We were greeted in the spa by a grumpy brusque Irish lady who showed me into the spa area and instructed me to get changed next to the lockers. I asked where the changing cubicles were and was advised that if I wanted a cubicle I would have to use the toilet cubicle. Both toilet cubicles proved to be grubby, unhygienic, lacked toilet tissue and was finished off with an overflowing sanitary bins in both - quite appalling. The floors throughout the area were flooded for the whole time I was there.
The pool is probably about 30 cm deep and the spa pool toxic with chlorine which made everyone's eyes burn.
The spa treatments by Nadia were excellent and she is clearly a highly skilled practitioner and well worth the money!!
Trying to get dressed after a shower was a challenge as one of the staff from reception saw fit to bring a maintenance man through the ladies communal changing room whilst we were dressing. The final out lay did not work out cheaper than the usual cost and they had the cheek to charge a "Saturday surcharge" and £5 for the cost of a robe. Overall the standard was third rate and I wouldn't go near the place again, in fact it has discouraged me from using Living Social again as well.
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