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“Stuck in a Time Warp”

TGI Fridays Manchester Royal Exchange
Ranked #341 of 2,371 Restaurants in Manchester
Cuisines: American
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed December 19, 2012

The two of us decided to visit this new establishment on Friday afternoon 2pm as it was very central, large and we would be sure to get a table. In our 50's we are probably not TGI target customers but my female friend and myself felt it odd to be welcomed 'Hello Guys'. Not having been to a TGI for at least ten years, the decor seems to be stuck in the 80's, depressing heavy red and black with a cluttered feel. The food we selected was disappointing, bland, production line stuff. The staff were friendly and cheerful but robotic, 'Hello Guys, my name is'...etc.
We eat in lots of different restaurants in Manchester and surrounding areas and not hard to please but will definitely give this place a miss.
Having been to USA cities several times and loved the food and presentation, TGI Fridays are a million miles away!!.

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Thank Nick477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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493 - 497 of 536 reviews

Reviewed December 17, 2012

I know its a TGI Friday and therefore you wouldn't expect ala carte and In fairness I wasn't. It was supposed to be a bite to eat whilst Christmas shopping, refuel and carry on........

We were seated straight away, drinks arrived quickly and order taken. So far so good, we were mid seated so there was a general buzz about the place but it wasn't that busy or rushed. There was six of us, two orders arrived after a 20 minute wait, and then.................... Er Sorry, but we've run out of your order "Philly Cheesesteak" . Why wait until serving to advise you've just run out ? okay then I'll have a chicken ciabatta. Errr, we've run out of that bread. By the way this is 1:30pm on a Sunday. It was at this point we started to notice stale smells being wafted throughout the restaurant.
So then, two people had eat by this point and 4 still hadn't had there order taken. An a hour after being seated our orders finally arrived, no apologies, no offer of a free drink, no nothing.
Asked for the bill, and they had already added a service charge, it took ten minutes for the server to come back without a bill with service charge added. All in all, 80 minutes for lunch which should have taken 40 minutes max. Poor.

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1  Thank Mailman_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

I came here for a catch up with friends before christmas.

The cocktails both alchol and non alchol were very good.

The food was also tasty but bit stingy on the fries we thought.

Service a little slow but a week before christmas it was very busy so that can be forgiven.

£60 bill for 3 x people eating a main course, sharing a desert and couple drinks each

Our waitress was very friendly, would return.

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Thank natstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

Great food, Nice service , Music was rather loud and could n hear yourself talk. Would go again :)
I would recommend it. The staff is friendly and did anything to make sure you had a pleasant stay.

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Thank Carl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

All bought in tasteless food and looked rubbish, just thrown on the plate! really bad- was busy and we were ignored, sat at a rubbish table right by the till.....Never again!

Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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