just dined here tongiht 7/1/14 as a party of 9 for my friends birthday
didn't book a table and we was lucky as it was FULL
didn't know anythign about this restaurant and it does buffet hotpot, BBQ and a la carte
we was confused about the prices as well, but the staff was patient and explained it to us
hot pot one price, bbq another price (not combined with hot pot) then there's a la carte
we decided on 3 bbq, 3 hot pot and 3 people a la carte of £45 worth of food
i want to strongly say how excellent the service was by ALL member of staff, from waiter, maanger and the owner
this has been the BEST service i have ever recieved from any restaurant
food came out, the hot pot food was put onto a big plate for us and the a la carte food followed
when the second dish came out the staff asked straight away, is your friend on halal food?
what excellent service, the staff cared about their customers!!!
i said to him, no he's fine with everything, he's chinese!!!
to which he laughed and yes great!!
i dont know the name of the food ordered but the fish dish and the tofu was really good!!!
we opted for the free refills, and i can assure you its not dispensed but from a bottle!! the staff actually gave us 1.5/2 litre bottles to *sort out* between us so we wouldn't have to keep calling them ... how excellent is that!!
the staff knew it was my friends birthday, and when we asked for a egg for our hot pot, the staff wrote red, on the egg and gave it to birthday girl (traditionally, when you celebrate chinese birthday you boil egg in red dye for the birthday present, but as they couldn't dye a egg, they wrote red instead)- how thoguhtful is that!!!
there was another huge party behind us also celebrating their birthday
we asked the staff to take group photos for us, and obviously the party behind us also asked... when our cake came out (we brought a cake in with us) we again asked for a photo... no problem at all
the party behind us also did the same, only the boss got a chair out, and stood on the chair to get a decent photo for them
then we called out...thats not fair!!!
all member of staff was smiling, friendly, nothign too big problem for them, we noticed they took time to talk to all their customers despite it being a full house!!
when i cooked the BBQ smoke was going off, and the staff came over and jokingly said am i the culprit!!
hot pot... so and so... give this a miss (sorry)
BBQ, very good!! loved the belly pork and the beef ribs
they was so nice, ...because our bbq was giving off alot of smoke, my friend said, how about your kitchen staff cook it for us and bring it out .... NO PROBLEM at all, however they did warn us it wont be as nice as cooking on the grill... we said no problem
oh my, i have so much to say about their service here, without such good service the night wouldn't have been the night we had, we are all talking about the service non stop
this is all staff
i also found out (i screenshot a menu i found on the net) that it has changed hands, since that menu i showed. i dont know when...as its my first time, but let me assure you service will not let you down at all
great for parties
would def come back if im in manchester...
would skip the hot pot, highly recommend a la carte or the BBQ
thank you for a night to remember
p.s when i enquired about how the tips was split, they said equally amongst ALL staff, including kitchen staff, which to me is brillaint!!!
pps wifi code was given to us without hesitation at all!!! and the staff made sure all of us got it right!!!
we paid for birthday girl, with approx 11% tip, £25 a head
ppps, if your a party they highly recommend to book
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