We normally love Carluccios restaurants and usually try to fit in a breakfast stop in any UK city we are visiting.
However, we were very out off by the unfriendly waitress who served us on Wednesday morning
4th December. We ordered "the Breakfast with poached eggs and tea" and assumed the waitress knew we meant the breakfast combo. However, when we were half way through the food and the juice had still not arrived we asked the waitress could we please have our juice. She said we hadn't ordered it! I said we thought we had ordered the special breakfast deal but she said the one we had ordered was £7 something and didn't include juice. What she ought to have done was amend our order and bring us the juice. We were very annoyed . This young lady needs some proper training in people skills.
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