Stayed here last night with my husband. Our booking was made through Last minute.com 5 months ago. We arrived at the hotel early as we were attending a function in the city. As expected our room wasn't ready and we left our suitcase with the concierge. We returned to the hotel at about 7pm and were checked into room 319. We were disappointed to find that it was a twin rather than a double room as booked. I rang reception who offered us free breakfasts as compensation which we accepted. It was only when we turned the TV off at about 21.30 to try and sleep - after a tiring day- that the real problem with this room was revealed. It is situated above the reception area and it is ridiculously noisy - voices echoed , phones rang , heels clipped across the floor etc. I rand to complain and the Manager and his accomplice were sent up to discuss our complaint . He assured me that nobody else had ever complained about the room being noisy - absolutely unbelievable - unless it's never been used before. He blamed Last minute for the room allocation(?). As there were no rooms available for us to transfer to I was offered ear plugs.. I declined having already tried cotton wool. I had about 1.5 hours sleep. The noise did lessen at about 4.30 the cleaners started at 7- hoovering reception. Shattered and annoyed.
- Official Description (provided by the hotel):
- Modern luxury & style in Manchester’s historic Free Trade Hall with elegant rooms & suites, free high-speed WiFi on unlimited devices, luxurious spa & large swimming pool. Steak & Lobster serves mouth-watering steaks, lobster, salads & toasted brioche rolls, & Opus One offers afternoon tea, bistro bites & cocktails. Next to the Convention Centre & conference quarter, close to buzzing Deansgate & linked to Manchester’s rail stations by free shuttlebus. 22 private meeting rooms host 2-500 people. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Edwardian Manchester Hotel Manchester
- Radisson Manchester
- Manchester Radisson