I've loved my stay here for a conference so handy and left me enough time to check out the spa and have a brilliant massage. Love the bar and the general atmosphere throughout. Friendly, helpful staff and locals alike. Highly recommend it.More
I've loved my stay here for a conference so handy and left me enough time to check out the spa and have a brilliant massage. Love the bar and the general atmosphere throughout. Friendly, helpful staff and locals alike. Highly recommend it.MoreShow less
Thank you for your review, I am pleased you enjoyed some relaxation time in Sienna Spa during your conference visit.
A convenient hotel for anywhere in the city centre and yet a quiet nights sleep was had. The hotel has been renovated to an excellent standard and the room we had was first class in terms of cleanliness, decor and comfort. Room service was a little slow however they did compensate by offering the drinks free of charge. Concierge was knowledgeable and helpful and the reception staff were polite and attentive. The only meal we had was breakfast however this had everything we could want and more.
Overall whether this is for business or pleasure this excellent quality hotel should suit everyone
I am pleased you enjoyed your stay, thank you for taking the time to write this excellent review.
We booked for a long weekend away as it was our anniversary and we had a concert to go to. Our wedding anniversary so we pushed the boat out a little and booked the Radisson as a treat.
It's not fair to say that the hotel is not good, it's just not special. In fact - we felt it was quite ordinary, but when you take in to account the cost of a stay it then becomes disappointing.
Reception staff were very good, struggled a bit to check us in, but we got there in the end.
Room was disappointingly small, with poor ventilation in the shower room. The 'power' shower delivered a meagre trickle of water that went from hot to warm to hot and cold. Decor nice.
We had dinner one night - steak and lobster - again just ordinary. Great service though. Ate out after that.
The view freom the room was disappointing, but we accept not all rooms can have a view. We suspect that as we booked through hotels.com we get don't get the nicer rooms? Just a suspicion.
So, nothing much wrong, but nothing there that we thought was 5*.
I was going to rate it average - but at this price we should be really impressed - so it gets a poor.
I was concerned to read your feedback particularly as most of our reviews are very positive. I would be interested to know more about the comment that you found our hotel "ordinary" and hope that you will be kind enough to contact me so that we can discuss this in person.
My husband and I stayed here on the eve of my birthday in September 2012. We found it very hard to find the place but once we did we were very impressed. The staff were very attentive and welcoming and the room was very clean and comfortable. We had a drink at the bar at night which was very pleasant. In the morning we ordered breakfast via room service. Although it cost £18 the tray of food was enourmous and delicious - a real treat. We shared one between us and it was ample. All-in-all a nice experience and I would recommend :-)
Thank you for your compliments on our product and service. I am pleased you enjoyed your birthday.
As previous reviews show I tend to choose Radisson hotels to stay in, those in London are fantastic and I have to say so was this. It is just far enough away from the City Centre to be in a quiet location but the hotel and the rooms are decorated beautifully. The restaurants and bars are excellent, would thoroughly recommend the Steak and Lobster at £15, was a lovely meal.
What makes this hotel stand out however is the quality of the staff. As you would expect for a Radisson everyone was extremely friendly and helpful, from arranging a lovely room for us to always ensuring everything was ok. A stand out member of staff was Elena on the reception desk when we checked out, she was very cheerful and was happy to share stories etc as we went through the process and also ensured my partner that she would care for her soft toy duck when we left our luggage behind!
We will be returning to Manchester and will definitely be staying here, a great hotel.
Thank you for this excellent review and your very kind comments, we appreciate your recommendation.
This was our second stay here and after having an excellent experiece last time we were less than satisfied this time. We booked through an agent as this saved us in the region of £100 but gave the Radisson a goood get out clause, as we had booked a double room but ended up with a twin, not ideal when you are celebrating your anniversary. The lady on reception just said blame the agent and we dont have any other rooms as we are fuklly booked. The receptionist gave us no information about hotel services, the restaurants or breakfast and just seemed to want to se the back of us.
The room was ok except the seperate beds which could not be pushed together as there was a consul between them. there was a complimentary bottle of still water which I drank half of and this was then put back on the shelf un replenished.
Wont rush back.
I am sorry that you were disappointed with your return visit. I would like to clarify that room types booked through a 3rd party are on request only, however I am concerned with the way this was communicated. I would be most grateful if you could contact our Front of House Manager, George Topouzoglou so that he can discuss this with you personally.