we brought our daughter and her friend and my husband and I were charged £3.95 each adult for entry fee. We explained that we would not be using the play equipment but were told ''you have to pay it as you are taking up space in our cafe". My husband complained to a manager who told him "we charge that to encourage parents to use the equipment with their children". Not surprisingly the manager looked shame faced when challenged about the difficulty a disabled parent may face with this type of admissions policy!!!! I have taken my daughter to better and far more entertaining play centres. I will never return to the play factor and I advise you not to take your children there if you value your hard earned cash!!!! A total waste of money. Very disappointing.
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