So we booked a table mid afternoon on Saturday for 9:30 we arrived at 9:25 to be told table was not ready so wait in the bar, waited for 15 mins before asking if we wanted drinks, we were shown to the table and this is when it really went wrong, waiting ages to give our order - duck parfait to share and it was very good ! Then over 1 hour wait for mains, the restaurant was not busy and we asked a few times where our food was and we got told the chef was ill so it will be a while ?? The food was very good when it came, the service is some of the worst I have seen for a long time, we came on recommendation but the service is terrible which is a shame as the food is very good !! Also the front door was open all night and it was cold, we asked a few times to close it but it never happened and it was cold - I then spoke to the manager who gave me 2 free drinks and told me he had to go into the kitchen so was sorry he was not front of house.. Not sure i would risk such bad service when the resturant is opposite San Carlo and amazing service ! Oh and wait you have to go to the bar to pay the bill because the card machine doesn't work at tables ?? This is not worth £18 a main course !!!