The advantage being,its dog-friendly.For a fee your dog can be with you.Which suited my needs.Its central,clean rooms staff that dont bite,always a plus.Its a nice hotel that delivers.Does what it says on the label.No frills,clean rooms,excellent disabled access shower room upon request.breakfast was good.
Thank you very much for the great feedback. We are always happy to look after families and sweet little dogs.
Looking forward to welcome you back in Manchester.
We booked here for a one night stay as it was the cheapest on Laterooms which didn't have 80% of TA reviews declaring it a hovel. We booked in house rather than online as we happened to be in town. The reception is a bit misleading, it looks incredibly modern and even a little posh - until you get upstairs. The corridors look and smell like hospital ones, we were scared what the room was going to look like.
Fortunately it was good. Exactly what you want in an over night stay, very clean and shower roomy. The bed was good sized - I think it was a King rather than a Double which is a plus and it was very comfy. Location is in the centre of everything, you couldn't get a better base for a city break.
Bad points: Took ages to get heavy bags in the lift on check out as they were being used by housekeeping staff, think they need a service lift. When we stopped on one floor saw two housekeepers (they wanted to get in the lift but there was no room) one seemed very upset/stressed telling the other she had 18 departures to do to day. Management if you're reading, that is far too much!! I used to do hotel housekeeping a few years ago and know that 18 rooms is too much to handle. The quality of the cleaning is going to suffer if you over work and rush your staff like this, which in turn is going to upset customers.
On check out we gave the receptionist our room keys back. She seemed surprised and commented that most people don't give them back. WHY? Try asking for them, no one ever asked for ours. Don't know why you'd keep wasting money like that buying new keycards when you an just reuse old ones. How stupid. Front desk staff could be more friendly/welcoming too. They all seemed pretty cold and miserable except one young man who greeted us on arriving back at the hotel after a day out which was nice and made the stay a bit more personal.
Overall I rated very good for the location, price of the room (£55), size of the room and cleanliness.
Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Ibis Manchester Centre and look forward to seeing you again in the near future. Kind regards, Ioannis Koletakis
Great location, bright, clean and pleasant hotel, polite staff and reasonable breakfast for the price. Not particularly quiet but what can you expect in city centre location? Car parking very close with discount if you ask at reception.
Thank you for taking the time to give the hotel your valuable feedback and we are looking forward to have the pleasure of your company at Ibis Manchester again very soon.
Very good location as it is in the centre of Manchester. I liked the modern reception/breakfast area.The room
was really quiet and clean with all the necessary facilities. Staff was friendly and helpful. I would definetely stay there again.
Thank you for your great feedback.
We are all working very hard to provide our guest with 1st class service and it is very rewarding and motivational when we learn that our efforts have been appreciated.
Looking forward to welcoming you back again in Ibis Manchester in the near future.
For many years I have stayed at the Ibis (mainly Manchester) every 8 weeks, last visit was this Sunday/Monday.
Firstly the new beds are brilliant...however the new style breakfast is superb, with much more choice of hot food.......please continue!!!!
Also I must mention how helpful and friendly the staff are on all my visits...thank you x x
Thank you for your lovely review. I am always pleased to hear that we have been able to meet or exceed our guest’s expectations when they have been to stay time and time again. We work hard to try and remain consistent with our high standards so I am delighted to read your review. Also thank you very much for your feedback with regards to the great service that you experienced from our team they are extremely delighted with your feedback. I hope we remain your first choice in Manchester and will look forward to welcoming you back very soon.