I have ordered takeaway food from this place twice recently, each time the delivery guy was surly, rude, uncooperative and just downright unpleasant to deal with. The first time I put it down to him being in a bad mood, tipped him anyway, and shrugged it off. The second time I decided to write a short, polite email to the company to tell them that their guy might benefit from some customer training.
Their response was to send the same surly guy back to my flat to berate me for making a complaint in the first place. I wasn't in, so he then started ringing my home number from his mobile (I saw the missed calls when I got back in later that evening). This seems a weird way to respond to a complaint so I waited a few days, and when there was no email response from their office to my complaint, I rang them and got told "We have no head office, I cannot tell you the managers name, please get off the phone" and the guy put the phone down whilst I was mid-sentence.
If you want soggy pasta of the same grade as a supermarket 'Basics' range ready-meal, delivered by a grunting, rude, unpleasant delivery guy then this place will be right up your street. If you want decent food (not gloopy slop like this) served with a modicum of customer service then you will have to look elsewhere.
But whatever you do, don't make a complaint or the guy you complaint to/about will come to your door to take issue with you. And he won't be happy !