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“A Hotel that deserves recommending.”
Review of The Pendulum Hotel

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The Pendulum Hotel
Ranked #44 of 120 Hotels in Manchester
Reviewed August 29, 2011

Stayed at this hotel for our daughter's wedding on 27th August and were very impressed with the whole package. The staff were all brilliant, so helpful and friendly, food was excellent throughout our stay, DJ great, everyone made comments about how successful the complete wedding ceremony and reception had been. The room we had was a bit on the small side but as it was only one night it didn't matter, it was clean and had a good bathroom and comfy bed. Good location near city center and railway station.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Thank Goldilocks61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded September 6, 2011

Thank you for your kind comments, we are delighted that you enjoyed your weekend. We are aware that a wedding is a very important event, which means so much to the bride and groom and of course the family in attendance. We are therefore, delighted that you enjoyed it and that the team delivered the service that met and hopefully exceeded your expectations.

We look forward to welcoming you back to the hotel in the near future.

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1,499 - 1,505 of 1,705 reviews

Reviewed August 24, 2011

I checked into this hotel this weekend only to be told we had to leave a £20 deposit as we had got our room on special offer. There was no mention of this on the website or when booking and I was told it was company policy despite having stayed in another Days hotel and not experiencing this. I had no problem with paying but felt we were treated as if they were expecting us to trash the room - and beware, you do not receive the deposit back for 5 days! Apart from this a decent hotel.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Holidayqueeny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded September 6, 2011

Thank you for taking the time to write your comments about your recent stay.

It is the hotel policy to take a pre authorisation of a credit / debit card to cover any room charges you may wish to levy during your stay, or phone calls you may make from the room. This applies to all guests and is normal hotel policy.

The pre authorisation is held for a nominal 5 days, unless utilised during your stay. We haven't actually taken the money it is purely held within your account.

Apologies if this was not explained correctly on check in, I will address the communication directly.

We look forward to welcoming you back to the Days Hotel in the future.

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Reviewed August 21, 2011

We stayed one night 20th August, the hotel is in a good location, brilliant inexpensive parking in the multi story over the road.Check in was a breeze,the rooms were fine for what we paid,the only downside was they were unbelievably hot,and when I say hot I mean hot, don't underestimate this,they were hot, but apart form that no issues, very good hotel for the price.
regards
p.s. if anyone from the hotel is reading this the picture outside of room 320 is hanging upside down,i would have change it round for you but its screwed to the wall. x

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank bryon c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded September 6, 2011

Thank you for leaving us your lovely comments. I am glad you enjoyed your stay. I have also actioned the upside down picture. Thanks for that.

I have noted your comments on the rooms, we unfortunately don't have air con within the rooms, only in the conference centre and public areas. However, that's not to say it couldn't be a justified investment for the future if the summer's remain warm in Manchester.

We look forward to welcoming you back to the hotel in the near future.

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Reviewed August 14, 2011

Do not book half-board very misleading. I thought half-board meant you pay up front which we did, but when we went to dinner we were told that we had a £15.00 allowance between the two of us (meaning if we ordered anything on the menu over and above) we would have to pay the extra. This was not made clear from the beginning. Anyone staying here should have room only or bed and breakfast.

  • Stayed: August 2011, traveled as a couple
    • Cleanliness
Thank tamisa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded September 6, 2011

Thank you for taking the time to post your review. I am unable to trace specific stays with only the Trip advisor user name, however, the half board option is an allowance of £15.00 per person, not between the guests that are sharing a room. There seems to have been a miscommunication.

Can I ask you to contact the hotel to discuss it further. If we have over charged you in error, I can look into it for you.

We look forward to welcoming you back to the hotel in the future.

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Reviewed August 2, 2011

we stayed here on saturday 30th july for a hen doo . from the minute we checked in the staff on reception were perfect so friendly and helpful. we had a drink in the bar "which is lovely and clean" befor we headed out the bar staff were lovely :) .

also the rooms were on the small side but i really couldnt fault them the were modern and clean and had everything you needed.

all in all a fantastic stay. deffinately will be back!! :)

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
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Thank xhalesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded August 3, 2011

Thank you very much for your kind comments, I will pass them on to the staff. We look forward to welcoming you back to the hotel in the near future.

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Reviewed July 26, 2011

This is the 4th time I have stayed at this hotel. The price is excellent for central Manchester. The hotel is well situated being only a few minutes walk from Picadilly Station and nightlife.

The rooms were small but ideal and supplied with ample coffee / teas. The room didnt have wifi access however reception let you borrow an ethernet cable free of charge. However there is also a Business Centre wth Internet access which guest have free use off

Stayed: July 2011, traveled solo
Review collected in partnership with OctopusTravel
Thank bushedin38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded July 28, 2011

Thank you for taking the time to provide your feedback. I am delighted that you enjoyed your stay with us. I will pass on your kind comments to the team.
We look forward to looking after you again on your next visit to Manchester.

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Reviewed July 17, 2011

It's great apart from lack of air con -I will stay here again - we paid 12 quid for a superior room for four nights and room is great (apart from no air con) book iy

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jim_C01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barbaraws, General Manager at The Pendulum Hotel, responded to this reviewResponded July 21, 2011

Thank you very much for your kind comments. I am glad you enjoyed your stay and we look forward to welcoming you back to The Days, Manchester.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pendulum Hotel

Address: Sackville Street, Manchester M1 3BB, England (Formerly Days Hotel Manchester City)
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#30 Business Hotel in Manchester
#43 Romantic Hotel in Manchester
Price Range: $73 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pendulum Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Pendulum Hotel Manchester City & Manchester Conference Centre is a fantastic 3*Hotel and Conference Centre, offering a perfect base for your city visit. The hotel is just 5 minutes' walk from Manchester Piccadilly Station for trains, trams and a free bus service across the city. The Hotel is also located 15 minutes' drive from Manchester International Airport. The hotel is conveniently located in one of the city's most fashionable areas for clubs and culture, within easy reach of the best bars, pubs, theatres, exhibitions and concerts, as well as Manchester City and Manchester United Football Clubs. The hotels facilities are impressive with The Conservatory Bar & Courtyard, The Hub Bistro and Coffee Bean Cafe serving meals and drinks throughout the day, alongside 24 Hour Room Service. The Pendulum Hotel is home to state-of-the-art business facilities courtesy of The Manchester Conference Centre... Making the Pendulum Hotel unique amongst other Manchester Hotels. This friendly and flexible 3* Hotel offers so much more, with drinks offers, meal deals and events taking place throughout year. There is never a dull moment, or you can find some peace in this busy city and relax overlooking our leafy courtyard. ... more   less 
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Also Known As:
Days Hotel Manchester
Days Inn Manchester

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