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“better than a lot of other places”

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Malmaison Manchester
Ranked #32 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed May 12, 2009

i stayed here late last year on business on my second trip to Manchester. The hotel lobby kind of feels like a night club and so do the rooms, which are black and very dark - maybe a little gloomy. The service was on the whole friendly and effective. The internet worked. The location is great - steps to the train station, downtown, and as a runner, there were some good places to jog nearby. the gym was good. there is a cafe nero over the road too. They give out huge bottles of shampoo, conditioner and gel - so that was nice since it was all good quality and i used it happily for the next month or so.

  • Stayed: December 2008, traveled on business
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Thank nbehring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,320 - 2,326 of 2,527 reviews

Reviewed May 9, 2009

I have just returned home a few hours ago and wanted to say how much I enjoyed my stay at the Malmaison. I went with a friend (minus husbands) for my birthday.
It was a very short walk from Piccadilly Station; in fact we could see the hotel as we emerged on to the street. Yes, it is dark, but I find it adds to the very special atmosphere that singles out this hotel as being such a perfect place to stay. The location is excellent and only a short walk to the centre for shopping and restaurants. (KRO is a really good place for coffee and cake.)
I found the staff at the hotel's reception to be attentive and polite and we were able to leave our luggage until our room was ready, as we had arrived early. On our return we found the room to be very comfortable and of a good size. The bathroom had a wonderful shower and the toiletries are a great plus point. We were a few towels short but a quick request had more within a few minutes. There was a fridge and an iron/ironing board in the wardrobe.
The beds were very comfortable, with plenty of pillows and cushions. Yes, the room is dark but I found it very relaxing. I would suggest better lighting over the mirror in the bathroom, but otherwise it was fine.
I visited Le Petit Spa, which I can highly recommend. I could have stayed there all day!
The Brasserie was great for breakfast. There is plenty of choice and the quality was amazing. The service was very good and all of the staff I came across were very pleasant and polite and it generally seemed to be a happy workplace.
In the evening we went to Velvet's restaurant to eat. This is just around the corner, at the top end of Canal St. They have a great special on between 4-7pm and I can highly recommend both the food and the service. There seemed to be a general mix of patrons, even though it was in the Gay Quarter. It would be a great area to visit in warmer weather, as there are tables outside the various establishments.
All in all, I really enjoyed my stay at the Mal and wouldn't hesitate to recommend it to anyone considering a visit to Manchester.

  • Stayed: May 2009, traveled with friends
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Thank Rowz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2009

This is a different place with an attitude and a lot of designer elements throughout the hotel. The rooms are very small but modern and yes, designed.

We had a great time here (nice funky bar too) but I would probably only recommend it for business travellers and adults only groups as it does not seems overly child friendy.

However if I ever fly in for a game in Manchester again I would for sure book a room here!

  • Stayed: March 2008, traveled with friends
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Thank CJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2009

Researching hotels to stay at in Manchester indicated the Malmaison rated highly, and with good reason. Arriving on a wet afternoon after a long-delayed train ride from London, it was a short walk from Piccadilly station to the hotel.

The greeting was warm and the check-in took almost no time. The room itself was on the first floor at the back of the hotel and was very quiet. The comfortable bed was welcome after having spent a week on a sofa bed in London! Access to the internet is a breeze.

Location wise, the Malmaison is a short walk to many pubs and restaurants and to shopping.

Will definitely stay there again when I go back to Manchester.

  • Stayed: April 2009, traveled solo
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1  Thank Syd2040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2009

As a last minute surprise, I booked a Cinema Suite at the Malmaison over the bank holiday weekend for two nights for my partner and I. Having stayed in Manchester a few times at numerous hotels I wanted something 'a little different' and having looked at their website and read some reviews decided to splash out and give it a try. Walking into the reception area immediately gives the impression that this is definitely going to be special with its emotive, dark decor in reds and black... I liked it a lot and although centrally located took you away from the outside bustle into a world of intimacy. The receptionists were great and gave a good first impression, complemented over the two days by all those we met. The room was on the first floor corner, right by the main road and although there was a little noise coming in nothing that would keep you awake at night. The size of the suite was 'compact and bijou', the main door leading into the cinema room area with a sofa area, contemporary soft furnishings, small tables, drop down screen, projector and Bose cinema system. The air conditioning worked just fine with a wall mounted, fan assisted heater in the cinema room to warm things up quickly if needed. All nice so far... The windows are on two levels...running in parallel along the whole front and side of the rooms, both about 2 feet high, one at knee level and one just above eye level...most interesting! Although the view wasn't that great anyway it did mean having to kneel down to look out the window and see what was happening outside. The curtains were dark satin affairs with voiles all operated by wall switches, again adding to the air of 'something special'. The bedroom was furnished in complimentary dark colours, satins and velvets making it feel very intimate. Not a huge amount of room though and little space to put anything down. The bed was huge and comfortable, attached to a floor to ceiling shiny black headboard with complimentary handprints on it showing that the previous occupants had had a great time! There was another LCD TV and DVD player in the corner of the room as watching TV on the big screen wasn't that great. DVDs are available on loan from reception with a holding deposit, but would recommend bringing some of your favorites if you plan to stay in. The bathroom, as I have heard in previous reviews, is a highlight with slate walls and floor, dark red paint finishes and a large headed shower that is like standing under a waterfall...great! The bath was a good size and plenty of good quality bath oil, foam, body lotion was supplied to finish off the experience. An ironing board and iron were supplied together with a good selection of teas and coffees on a tray (stored in the wardrobe) but little space to be able to put the tray down anywhere! Lastly, and not being Narcissistic but the only mirror in the entire suite was in the bathroom and it being so dark in there could hardly see to be able do your hair, make-up or see what you look like before going out..... Reception said that unfortunately they didn't have a full length mirror we could borrow and we weren't the first people to ask the same question. We ended up using the shiny black tea tray resting on the wardrobe door handles as a crude mirror but this didn't detract from the overall experience. We ate in the Brasserie on one night and the food and wine were great so definitely worth booking a table. We unfortunately didn’t get time to try out the Spa treatments but there appears to be a wide selection of massages and treatments available if you wanted to indulge yourselves! So to summarise, the hotel was one of the best I have stayed in with regards to taking someone special there and the slight lack of space and no dressing mirror (in this particular room) wouldn’t put me off recommending it to a friend. Manchester has a lot to offer with regards things to do and see and would recommend a trip into the Peak District by car if time allows as the scenery is quite beautiful.

  • Stayed: April 2009, traveled as a couple
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1  Thank MattsBeenEverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2009

Malmaison is always good. I'm always a bit disappointed by the rooms - poor lighting and impractical fittings, but the food is always briliant and they are a great place to meet up with friends etc - good bars. This Mal isn't a particularly impressive building and the location is really only great if you are arriving or leaving by train, but it is a good option for a central Manchester stay

  • Stayed: November 2008, traveled solo
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1  Thank Sue20London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2009

Malmaison Manchester is different, you walk into a burlesque styled almost gothic red and black decorated reception area which makes you wonderwhat on earth you've walked into.
Checking in was fast and friendly. My room was black and red in colour and very dark.! this was not a very relaxing room even though it was a good size and very comfortable. The room was clean and well appointed with an excellent bath and shower.
The only issue with the room was that it was on the 1st floor above the bar and overlooking the main street near to Manchester Piccadilly Railway Station. It was not quiet and it was difficult to get a good nights sleep, my advice get a room on a higher floor or around the back of the hotel as there is no need for a room with a view!
The bar and restauaurant were very good and the staff very helpful and friendly. The hotel as a very good gym and spa set up as well.
There is one main problem with this hotel and the others near by (Abode, City Inn) and that is the location. Yes it is convenient to the city centre shopping and nightlife and the railway station but at night the streets around the area are not as nice in the day.
There are groups of very drunk people wandering the streets and waiting at the bus stops opposite. Malmaison will not like to hear this but there is a soup kitchen between the hotel and car park and you WILL get hassled by its very drunk or drugged up customers night after night and regrettably sometimes in a confrontational bordering on violent manner, our group and others did.
The location problems aside Malmaison is different and worth a visit if only to experience it the once!

  • Stayed: March 2009, traveled on business
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1  Thank jcmsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malmaison Manchester

Address: 1 Gore Street | Piccadilly, Manchester M1 3AQ, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Manchester
#20 Luxury Hotel in Manchester
#26 Romantic Hotel in Manchester
#31 Business Hotel in Manchester
#41 Family Hotel in Manchester
Price Range: $116 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Manchester 4*
Number of rooms: 167
Official Description (provided by the hotel):
Mal Manchester: In the home of the beautiful game you're about to turn Moulin Rouge. A short trundle for wheel-based luggage from Piccadilly Station and you're at the Mal - somewhere in the mists between Paris and the 24-hour party city. You cross the chessboard reception and suddenly you're a king for the knight. It's your move. Smoak Bar and Grill at Mal Manchester: A grill room and bar quite unlike anything Manchester has ever before seen. Set in the award-winning Malmaison Hotel minutes from Piccadilly station, Smoak is total indulgence for the senses. The amazing aroma of nation's finest oak-smoked steaks and fresh fish, served to a pewter counter or cosy booth. Imagine great imported beers, cocktails and bubbly served from an unusual sunken bar, with highly skilled mixologists serving you while you stay seated. Picture a stylish relaxed but chic interior a mix of booths, banquettes and counter stools. Come lunchtime and it's locally sourced bread, generously filled sandwiches and salads or full blown grill dining for the more adventurous lunchtime escapee. Come sundown the mood changes and we turn the aromas up to eleven. The cocktails flow, the steaks sizzle, the music turns up and the night begins. Ember Lounge at Mal Manchester: We could tell you about the Ember Lounge - an immaculate and opulent cocktail bar furtively hidden to the rear of the Smoak Bar & Grill. ... more   less 
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Also Known As:
Malmaison Manchester Hotel Manchester
Malmaison Hotel Manchester
Manchester Malmaison Hotel

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