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Reviewed 4 weeks ago

I booked an overnight including a set meal...loved the food. I noticed there was no sparkling water which I like in my room...I complete a questionnaire and with 30 minuted 2 bottles of sparkling water was put in my room. Great shuttle service to the terminal. All in all a very pleasant stay.

  • Stayed: October 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 4 weeks ago

Dear John M,

Thank you for the fantastic review, we really do appreciate you sharing it with us and the TripAdvisor community.

We look forward to meeting you again in the future.

Kind regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Takes a time to check in as the hotel is so busy but staff are very helpful and pleasant. Good atmosphere and great service although the hotel was extremely busy. Good was good and as usual drinks were quite expensive

  • Stayed: October 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Janis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 4 weeks ago

Dear Janis T,

Thank you for the super review, we really do appreciate you sharing it with us and the TripAdvisor community.

We look forward to meeting you again in the future.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We decided to travel to Manchester Airport by train rather than driving and as our outbound flight was mid-afternoon we only needed the hotel for return flight that arrived back in the UK approx 2am. Booking the hotel room online was easy. The pick-up from the airport by minibus was straightforward and the checking in to the hotel took about 3 minutes. Room very good, had an excellent nights sleep. Good facilities in the room. Didn't stay for breakfast as had a train to catch. Minibus transfer back to airport rail station was again straightforward and easy. Allll in all, a good experience.

Room Tip: Perhaps a more conveniently placed mains socket for boiling the kettle for hot drinks.
  • Stayed: October 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ianscott357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 4 weeks ago

Dear ianscott357,

Thank you for the amazing review, we really do appreciate you sharing it with us and the TripAdvisor community.

We look forward to meeting you again in the future.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I had a 25 hours layover at Manchester, and booked one night at this hotel through Expedia. It was a mistake to not book directly on IHG site, missed out on the points and other member benefit.... It is not far from the terminal and train station, but the road there is not really meant for walking. Hotel shuttles come ferry us from hotel to terminal very quickly, about 5 to 10 minutes. Pro:Very firm bed, not like the soggy one in most hotel. Close to airport and train stationGood air conditioningHave USB charging portsFast shuttle serviceProfessional staffCon: Toilet do not flush that wellBath tub has rust spotCarpetProfessional staff but less courteous if you did not book direct from IHG

Room Tip: If you found issue with the room, ask to change it. Staffs are pretty accommodating.
  • Stayed: October 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Morton L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 4 weeks ago

Dear Morton L,

Thanks for the 3 star review.
We are sorry for not meeting your expectations.

Kind regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

This is a nice hotel. Location is great for the airport about 10 minutes walk to terminal 2 or you can use the hotels shuttle bus. Nice clean room, helpful staff ( i forgot to pack my hairbrush, so phoned reception and they sent me a comb to our room straight away). Restaurant vey good,food was lovely. Its a little bit pricey but we got a deal for room and carpark for our duration of holiday. We will definitely be staying here again next time we have a flight from Manchester.

Stayed: October 2018, traveled as a couple
Thank snowypaige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded 4 weeks ago

Dear snowypaige,

Thanks for the super review following on from your recent stay, and for sharing it with us and the TripAdvisor community.

We look forward to seeing you again soon.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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