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All reviews irish bar sampans restaurant manchester airport stayed here pillow spray club room an early flight courtesy bus days parking shuttle service free phone car parking next morning main restaurant pre flight stay park and fly overnight stay
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Reviewed August 6, 2018 via mobile

We stayed here for one night as we were flying early the next morning. The price for the room and parking was very reasonable. The room was beautiful with tea and coffee facilities. Plus bottles of water. We had drinks in the Irish bar as we felt it was a bit more relaxed than the main restaurant. The check-in service was very slow. With paper work you had to take away and fill in then queue again to return very frustrating. The price of a beer was a bit on the steep side as we're the price of the food for what you got. All in all I would stay again but only for the convenience of the room and parking.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank bobczukm1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded August 8, 2018

Dear Bonczukm1972,

Good Morning,

Thank you for your amazing feedback, myself and the entire team really do appreciate it.

We hope to see you again in the future.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2018

Whenever flying into/from Manchester, the Crown Plaza is my hotel of choice for several reasons. First it is conveniently located near both the car rental village and the terminal. Second, the staff has always been exceptionally personal and professional.

Date of stay: August 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dale P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded August 7, 2018

Dear Dale,

Thanks for the great review, we do appreciate it.

We hope to see you again soon.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2018

Stayed here for 1 night before our flight. We booked 2 rooms and have to say we were disappointed. They were on the small size, basically furnished and looked tired and in need of updating. We normally stay at premier inn but opted for a change even though it was twice as expensive.

Cups were dirty and towels were stained. Carpets in the room looked filthy.

The only thing I would say that was better was that the hotel was quieter which made for a better nights sleep and the service in the bar area which was good. We didn’t eat here but the food looked nice.

Car parking was £15 per night which I thought was a bit steep, but they also offered a free shuttle service to the airport - although we didn’t use this.

All in all, it was ok, but not worth double the price of the premier inn just up the road.

Date of stay: July 2018
Trip type: Traveled with family
1  Thank TheTolsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded August 6, 2018

Dear TheTolsons,

Thanks for sharing your experience with the TripAdvisor community.

Unfortunately, we are not aware of any issues during your stay. We always appreciate any constructive feedback whilst with us so we can address these and hopefully put things right before you leave.

I hope that we have the opportunity to serve you again.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2018

The staff in the bar ( especially Madge) could not do enough for us! They were attentive and looked after us which is what we needed after a long day traveling from Scotland well done .

I am not sure what the difference was but we stayed in a different room the night we arrived in England and the bed wasn’t brilliant but I didn’t think about it at all I had a comfortable nights sleep. On this occasion we were staying the night before our flight out and both the bed and the pillows were hard. I didn’t sleep well at all I was very disappointed.

Room tip: A choice of pillows and a change in beds when it comes to replacing the one already in the room.
Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded August 6, 2018

Dear Marie N,

Thanks for sharing your experience with the TripAdvisor community.

Unfortunately, we are not aware of any issues during your stay. We always appreciate any constructive feedback whilst with us so we can address these and hopefully put things right before you leave.

I hope that we have the opportunity to serve you again.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2018

This is a great place to stay if flying from Manchester. Reception could not have been more helpful and our car was taken care of for our time away. Our room was comfortable and we had a good night's sleep before flying. In between we had a refreshing drink in the b ar - again helpful and pleasant staff before eating at Sampans, an oriental restaurant with largely Thai and Chinese dishes. All very good and tasty. Finally, we had a convenient lift to the terminal in a hotel minibus.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CNRMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPMANGuestRelations, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded August 6, 2018

Dear CNRMR,

Good Morning,

Thank you for your amazing feedback, myself and the entire team really do appreciate it.

We hope to see you again in the future.

Kind regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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