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Reviews (3,908)
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Reviewed April 1, 2014

We stayed at this hotel before flying out to the Red Sea. Found the check I and public areas very function able. The room was spacious with everything you would expect from a good Crowne Plaza hotel. They operate a shuttle bus that takes literally less than 2 minutes to the airport terminal.

The hotel offered several eating options along with a business suite. The only downside as with many airport hotels were the prices. We used the Irish style pub and couldn't help thinking if the prices were a little more reasonable, they would have been busier.

Overall would use this hotel again especially as the long stay car park is right in front of the hotel and then good access links to the M56. Take care at the moment, they are completing extensive road works so you will need to follow the diversions carefully otherwise you will end up in the wrong place.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
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Thank Darby2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 4, 2014

Dear Darby2105,

Thank you for confirming us as a good airport hotel and we are delighted to hear that you enjoyed your overall stay with us.

We always listen to our guests feedback, particularly around pricing and we would like to thank you for sharing your thoughts. Please accept our apologies if we did not meet your expectations and your feedback will assist us greatly. We always aim to provide superb value for money, and our chefs even make their own sauces and soups to add that personal touch to our menus.

We also hope that the recent roadworks did not cause you any delays. The good news is that the main road entering into the airport is back open, and this has significantly improved traffic flow throughout the airport.

Thank you once again for your feedback and we hope that you enjoyed your time at the Red Sea. We hope to see you again soon.

Kind regards,

Robert Wright
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

I had stayed in the Midland Hotel on my previous business trip to Manchester, however I have to say the Crowne Plaza is extremely comfortable and the staff are excellent. I won't be staying anywhere else other than the Crowne in the future. Forget the rest, this Hotel is the best for business....

Paul.

Stayed: March 2014, traveled on business
1  Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 2, 2014

Dear Paul W,

Wow! Thank you so much for this very kind review of our hotel. We are delighted to hear that we were able to provide the right environment for you to achieve your business goals.

On behalf our our team at Crowne Plaza Manchester Airport we are very grateful for your acknowledgement of our service standards and we are so pleased that you were comfortable whilst staying at our hotel.

We look forward to welcoming you back and thank you once again for your kind recommendation.

Kind regards,

Robert Wright
Hotel Manager

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Reviewed March 30, 2014

We stayed at The Crowne Plaza for one night on 28/3/2014. We have used this hotel before when flying out of Manchester on early morning flights so new what to expect. We booked a family room which was very spacious and took advantage of the Meal deal so the family room and £80 dining credit only came to £189. We decided to dine in the bar so the the credit was ample for 4 adults to get a main course and desert. Food was excellent.

Room Tip: Groud floor family rooms are excellent and very spacious
  • Stayed: March 2014, traveled with family
    • Value
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Thank AndyB1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 2, 2014

Dear AndyB1961,

Thank you for this fantastic review and we are delighted to hear that we provided you with great value for money. It is often the case that our Dinner, Bed & Breakfast packages generate fantastic savings for our guests and we are so glad that you were able to take advantage of this offer.

I will ensure that your comments are shared with our team, particularly our Food & Beverage team who will be delighted to hear that you enjoyed your dining experience. I know that they will also want me to pass on their thanks too.

We hope that you had a pleasant onward flight the following morning and thank you so much for choosing Crowne Plaza Manchester Airport for your accommodation requirements. We hope to see you again soon.

Kind regards,

Robert Wright
Hotel Manager

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Reviewed March 29, 2014

We stayed here a few times the last was just before Christmas it was a very high standard the staff was lovely .We went for a meal in the restaurant ,was lovely .The staff remembered us from our previous visit .The meal was excel ant .we enjoyed very much .the room was not over big but a lovely shower or bath before we flew on our holiday very nice hotel .

Room Tip: Was dark it was quiet we had a nice night having a drink and watching tele in our room .they have an ice machine that you can use in the corridor .
  • Stayed: December 2013, traveled as a couple
    • Value
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Thank 564Carole_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 2, 2014

Dear 564Carole_R,

Thank you so much for returning to our hotel and we are sincerely grateful for your loyalty to Crowne Plaza Manchester Airport. Thank you also for this lovely review.

I look forward to sharing your comments with our team, and it really makes our day when we are able to recognise our returning guests. I am very proud that our team acknowledged you and continued to deliver their high standards.

Most importantly we are glad we got your holiday off to a great start and we hope you had an amazing time at your destination. Thank you once again for your kind words and we hope to see you again soon.

Kind regards,

Robert Wright
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014 via mobile

Rooms small but well furnished, although rather cramped.
Expensive to stay and not really good value for the money.
Food average, breakfast very good but not other foods/meals.
Meals on room service very poor.
Staff reasonably helpful.
No smoking allowed anywhere in the hotel.
Short walk to the airport but would have to get a taxi if flying.

Stayed: February 2014
Thank Zoe054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded March 29, 2014

Dear Zoe054,

Thank you for sharing your thoughts with us and for providing us with some constructive feedback for us to reflect on and take action. It is only with feedback such as yours that we are able to improve and grow as a business. I will personally follow up your comments with our team.

With reference to accessing the airport, we also offer a complimentary shuttle service to take people across to the terminals or train station.

We are very grateful that you chose to stay with us and we hope that you will visit again soon. Thank you once again for your review.

Kind regards,

Robert Wright
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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