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Crowne Plaza Manchester Airport
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Reviews (3,611)
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2,475 - 2,480 of 3,611 reviews
Reviewed July 3, 2013

transport to and from the rail station and terminals is provided by the hotel which is clearly a bonus

food is good but they have a restaurant and a bar area - i didnt realise that bar area served mostly the same meals as the hotel restaurant and was cheaper,

this area had a pub atmosphere with TVs for sport.

rooms are acceptable for an overnight stay and the staff were good

no airport noise

  • Stayed: January 2013, traveled as a couple
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Thank Railwayman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded July 17, 2013

Thank you for choosing our hotel I was delighted to read you had such a great stay

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Reviewed July 3, 2013

My wife and I stayed for one night at the beginning of June before we flew out on our holiday. The rooms are clean and the staff pleasant. My main reason for writing this review is to comment on how the manager Robert Wright dealt with a big problem that we had. He went out of his way to bring the problem to a good conclusion for us. If all managers every where took as much care as Mr Wright of their customers things would be a lot better.

Stayed: June 2013, traveled as a couple
Thank Taiho1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded July 10, 2013

Thank you for taking the time to post your review and to acknowledge the high standard of service you received from Robert Wright our Hotel Manager. We pride ourselves on the high standard of service that we deliver and Robert is key to our success, leading by example as he does.

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Reviewed July 2, 2013

We used the Plaza on Christmas day 2012 for a Boxing day flight. Check in had a minor problem( travel agent) that was sorted very quick. They told us we would of got parking cheaper booking direct. Room wasn't massive but suitable and very clean. Noise from airport? What airport. room was very quiet. Shuttle bus was good and free. I could go on BUT I think rebooking for our next holiday says it all.

  • Stayed: December 2012, traveled as a couple
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Thank andhpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded July 10, 2013

Thank you for choosing to stay at our hotel again. We look forward to welcoming you back.

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Reviewed July 2, 2013

Having stayed at other Crowne Plaza airport hotels, we chose their property at Manchester Airport, good choice.
I will start with a slight negative, the airport transfer mini bus is very difficult to get in & out of, a huge high step, can I suggest Crowne Plaza talk to Mellors of Oldham who build and adapt mini buses to give easy access.
Now on to our stay.
Arrived at the airport rail station, used the free phone & within minutes the transfer bus arrived, driver very friendly and helpful, next to check in, done in about two minutes flat, our room was on the ground floor, the corridor had a carpet so deep it took away any noise of people using the corridor.
Our room was very bright, with everything in it you could want for a pleasant stay, I have stayed in many airport hotels that are OK for just an overnight, but this room was so comfortable, you could have stayed a good number of nights. The bathroom was a good size with a fabulous walk in shower.
We walked over to the airport to get our barings, 3 minutes walk at most.
We had a very comfortable nights sleep, no aircraft noise, no other guest noise, super comfortable beds with pillows to suit.
Breakfast was of very good quality, plenty of choice, easy seating and helpful staff.
After an easy check out, as it was a sunny morning we walked to the airport, so easy and once inside the airport, lifts and moving walkways make for a speedy walk/ride to the terminal, in our case terninal 2, this was the furthest away, but no hassle and this even with large suitcases and hand luggage.
Like fools we chose another hotel to stay at on our return into Engand, what a mistake, next time our first and only choice will be Crowne Plaza.

  • Stayed: June 2013, traveled as a couple
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Thank Kev012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded July 10, 2013

Firstly, thank you for choosing to stay at our hotel. I was delighted to read you enjoyed your stay. It is our aim to create Great Hotels Guests Love and I can see from your comments that we achieved this. We look forward to welcoming you back here in the future.

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Reviewed July 1, 2013

We stayed as a party of six adults before flying to Cuba early next morning, rooms were spacious and the beds very comfortable and the bathroom clean with complimentary toiletries .There was no noise from aircraft whatsoever and we slept well.The check in staff were friendly and helpful and it was only 5mins walk to Terminal1 but we did use the hotel shuttle bus which ran every few minutes to transport the luggage.We ate in the Irish Bar the food was freshly prepared and not too badly priced. Al lin all a very relaxed way to start a holiday.We would definitely use this hotel again.

  • Stayed: June 2013, traveled with friends
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Thank Catherineforster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded July 10, 2013

I was delighted to read you enjoyed your stay. I will ensure to share your comments with the rest of the Hotel team and I look forward to welcoming you back to the Crowne Plaza Manchester Airport in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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