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“Excellent value stay and park”

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Crowne Plaza Manchester Airport
Ranked #42 of 120 Hotels in Manchester
Reviewed April 8, 2013

Booked for one night in March before our holiday with 8 days parking all for £77, great value and much less than parking in the long stay car park and close enough to walk to the terminal.

There are 3 options to eat at the hotel, a Thai which we have tried in the past which was very average but there is also a restaurant and a pub. The staff were very accommodating as we ended up sitting in the restaurant and ordering one meal from the pub menu and one from the restaurant menu. Both meals were very good but you are paying airport prices.

Only slight downside was that after we checked in and went to the room only to find it still had not been cleaned, one call to reception we were instantly moved.

There is a free shuttle which we used to go to Terminal 2 but as we arrived back to Terminal 3 we just walked round the corner back to the hotel. More than likely your car will have been moved when you get back and the car park is very large and can be difficult to find your car again especially in the dark.

It’s the second time we have used the stay and park option for early flights and wouldn’t hesitate to do so again.

  • Stayed: March 2013, traveled as a couple
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Thank nevermindthebollox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 11, 2013

Thank you for choosing to stay at our hotel, I was delighted to read that you had another great stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 8, 2013

We stay at the Crown Plaza for a few reasons. One, the beds are the best and most comfortable that one can imagine, two, the Thai dinning is Devine, three the staff are so helpful and four if holidaying for up to 10 days it becomes very cost effective leaving your car there. A great way to start your holiday.

  • Stayed: April 2013, traveled as a couple
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2  Thank peter_magnum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 11, 2013

I was delighted to read you enjoyed your most recent stay. It is our aim to create Great Hotels Guests Love and I can see from your comments that we achieved this.
I will ensure to share your comments with the rest of the Hotel team and I look forward to welcoming you back to the Crowne Plaza Manchester Airport in the near future.

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Reviewed April 7, 2013

This is a very good hotel that offers a shuttle service from the train station at the airport however the beds are a little soft so if you prefer a harder matress this is not the place for you.

The breakfast offered is good however if you choose not to book breakfast when you check in you will pay an extra £5 for breakfast.

  • Stayed: March 2013, traveled as a couple
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1  Thank jimmyj9968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 8, 2013

Thank you for taking the time to post your comments onto the TripAdvisor website following your stay at the Crowne Plaza Manchester Airport. I was delighted to read you enjoyed your stay and that you were able to enjoy a discounted breakfast by purchasing vouchers at check in.

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Reviewed April 7, 2013

Great place to stay the night before an early flight, especially if you can check your luggage in the night before as we did. Ate in the bar which isn't cheap but had great steak and kidney pie and chips - hot, plentiful and tasty.

  • Stayed: April 2013, traveled as a couple
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Thank a4aly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 8, 2013

I was delighted to read you enjoyed your stay. I will ensure to share your comments with the rest of the Hotel team and I look forward to welcoming you back to the Crowne Plaza Manchester Airport in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

Stayed here on business recently and once again dissapointed with the 'Crowne Plaza' experience. They really are just trading on the name these days.
I paid £133 for a double room which didn't include breakfast and a further £12.50 for the car park- not cheap and a scandalous £18 for 24 hours Internet access! (which fortunately I got free being a Platinum card holder) I was kept waiting for ages at the check in as the one single person on duty was checking a a large group of conference delegates (the Priority Club check in station was unmanned). When I finally did get checked in the first room I was given (which was literally the furthest room away in the hotel from the reception desk) didn't even have a wardrobe! It had just a space with a rack and hangers - amazing! It also didn't have a fridge and it was very small. The room was old and very tired. Very dissapointing. I phoned reception and complained. I eventually got moved to a room on the 3rd floor. This room was slightly better and more modern. However, again the room was very small and bathroom was old and tired. The Asian restaurant was OK for dinner but very busy and again pretty expensive for what you get.
Bewlwy's hotel which is literally next door is far better value for money in my opinion and a far more modern and up to date hotel.
After being dissapointed in Crowne Plaza hotels here, Leeds and also Nottingham for similar reasons its time to give them a miss I think. Loyalty only goes so far...

  • Stayed: March 2013, traveled on business
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1  Thank MancuianTroubadour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 8, 2013

Thank you for taking the time to leave a review of your recent stay. I was concerned to learn of your disappointment and thank you for taking the time to contact the manager on duty during your stay who had the opportunity to address your issues with the bedroom at the time and I trust this went some way to restoring your faith in us.
We appreciate the candid feedback we receive and welcome any opportunity to improve. I am delighted that InterContinental Hotels Group has announced that free Wi-Fi will be available in our hotels very shortly for all members of our relaunched IHG Rewards Club.
Once again thank you for advising us of your concerns.

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Reviewed April 5, 2013

We have stayed at Crown Plaza, Manchester Airport on several occasions before flying.

This is a very well organised hotel and one of the advantages they have over some other airport hotels is that you can check in and don't have to hand over your car keys until the following morning, this gives you the opporunity to put your overnight things in your car the following morning.

Because it is such a busy transit type hotel the reception staff have everything well organised.

If you stay regularly join the free Stay Fly & Go section, this gives you a discount on stays and for the first few stays after joining you also get a free upgrade to a Club Room with access to the Club lounge which provides free drinks and snacks.

Coach transfers are always available to/from the airport and only take a few minutes.

The only comment I would make is if you travel in winter some of the rooms struggle to be warm enough, if you have a cold room let reception know and they will move you or provide a heater.

Overall we would recomment staying here and will be booking again very soon.

  • Stayed: March 2013, traveled as a couple
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Thank WillisYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 8, 2013

I was delighted to read that you had a great stay with us and that you have been able to enjoy the benefits of being a member of our Park, Stay and Go club.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

excellent location just next to airport
we did a twighlight check in and used the shuttle and then again the next morning
rooms clean and tidy, not overly big but ok bed extra comfy
the prices of drinks and food are astroonmical !!!! take your own
but apart from that all good and would use again

  • Stayed: March 2013, traveled as a couple
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Thank dawnybrads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birchak, Manager at Crowne Plaza Manchester Airport, responded to this reviewResponded April 8, 2013

Thank you for taking time to give us your feedback from your recent stay. We look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Manchester Airport

Address: Ringway Road, Manchester M90 3NS, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#24 Luxury Hotel in Manchester
#24 Romantic Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
Price Range: $112 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 299
Official Description (provided by the hotel):
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 299 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with Peter Ashley Car Parks. Hotel Residents are required to pay for parking at the overnight rate of £15 per vehicle. Our Car Park has floodlit signage and Pay and display machines for visitors. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester

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