When we arrived we were given instructions on how to get to our room, but no information on breakfast times, checking out time or anything else. It was most odd and was left to us to enquire later when we had settled in.
The first room we were given had a sink that wouldn't drain and a window that was incredibly badly fitting so the room was freezing. When we complained we were moved to a far nicer room immediately.
Both mornings the cleaning staff and the management seemed to have meetings in the corridor outside our room which was adorned with a "do not disturb" sign. This spoiled our sleep, but gave us the inside edge on what domestic arrangements were going to be for the coming evening's events. This was not appreciated.
Half our towels were removed during the first morning's breakfast and not replaced and our mugs were left dirty in the bathroom sink.
Although we got apologies for the mugs it seems that houskeeping needs to pull its socks up here as it is a nice hotel.
Would be dubious about returning here.
- Official Description (provided by the hotel):
- Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more less
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- Also Known As:
- Etrop Grange Manchester
- Etrop Grange Hotel Manchester