As a wheelchair user I'd booked an accessible (or as they put it 'disabled') room, and although I was traveling on my own on business this meant I had to have a double room.
On arrival at the hotel someone showed me to my room. The door opened into the room and the bed was in front of you, then to the right the door to the accessible bathroom opened outwards into the main room. The problem was that there was no room between the bed to allow the bathroom door to open outwards into the room, and definitely no room to get a wheelchair through the door into the bathroom, and I couldn't even get round the bed to get to the tea/coffee making facilities, TV etc. When I told the man this he was surprised, I said I was booked into the accessible room, he said this is the disabled room! We agreed that if he moved the bedside table furthest from the door and moved the bed over then I’d have room to get round the bed, open the door to the bathroom etc, so he did that. However when he'd moved the bed that revealed loads of dust on the laminate floor under the bed, and a telephone socket pulled out of the wall, and stuck back on with brown tape.
I went downstairs to check out the pool only to find out it shut at 8, despite the in room literature saying it shut at 8.30. As someone else has said, it is tiny, I didn't know they did pool so small! It didn't really seem worth getting changed for.
The buffet breakfast was ok, but for a 4 star hotel disappointing.
- Official Description (provided by the hotel):
- The Manchester Portland Hotel, is a grand Victorian hotel in central Manchester, close to the city's main railway station, shopping centres, theatres, galleries and other attractions. A magnificent listed building overlooking Piccadilly Gardens, The Portland Hotel is in the very heart of Manchester, making it the ideal base for shopping, concerts and other cultural events, and just a short drive from the legendary Old Trafford stadium. ... more less
- Reservation Options:
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- Also Known As:
- The Portland By Thistle, Manchester Hotel Manchester
- Manchester Thistle Hotel