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“Good location, good price but things don't work”

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Britannia Manchester Hotel
Ranked #94 of 120 Hotels in Manchester
Reviewed October 20, 2012

A small single room in the turret facing a busy road was OK, I guess, for the special price I paid, but the TV and phone didn't work and in the morning neither did the lift. Not good when you're on the 6th floor and need to carry your suitcase down. Nice, friendly people in reception but not well organised.

Room Tip: If you take advantage of cheap offers expect to be allocated a badly located room.
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  • Stayed: October 2012, traveled with family
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1  Thank susanlucas1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,070 - 3,076 of 4,191 reviews

Reviewed October 19, 2012

My husband and I stayed here for four nights october, 2012, the staff were lovely, the hotel was quaint, friendly and clean, but, our room on the fourth floor did not have a window, this was dark and clostraphobic, there was not enough air, in the morning you had no curtains to pull back to see what the weather was like, you did not know if you needed a coat or warm clothes or what to wear, it was such a pity because hotel is a lovely location, this was terrible and I do believe should not be allowed. Also the bed creaked and squeaked at every slight move and sleep was impossible.

Room Tip: Ask for a room "with windows" and a silent bed.
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  • Stayed: October 2012, traveled as a couple
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1  Thank Seanaline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Nice check in and receptionist was friendly. Room was a little on the small side and we did ask for a smoking room in advance and got one so that was good although the room overall had seen better days even taking into consideration it was a smoking room. Also quite small however so if you had a lot of baggage you would struggle, electrics and not all of the lights worked, wardrobe was awkward to get to and very small. Extractor did not work in bathroom but it was relatively clean and plenty of hot water. Bed clean and comfortable but did get a little cold at night.
On returning to our hotel after a few drinks we did find the porter quite rude on our return all the rest of the staff were pleasant though. Breakfast was buffet style but ok and plenty to drink and eat. Location was also perfect for us. Not fantastic but not terrible either

  • Stayed: October 2012, traveled with friends
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1  Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

We were placed here along with approx 60 other people maybe more ! by Thomas cook on the afternoon of thur 27th sept after a delay of 24hrs to our 5* holiday in the Dominican . On arrival we were rudely told we would have to wait as rooms were not available at that time! We had now been awake for 16hrs . We were not even offered a complimentary drink of tea or coffee . 1 hr later we were given 2 rooms for my husband & myself & my daughter and her partner. My daughter was on the 5th floor and no lifts were working and no one even offered to assist with cases which as u can imagine for a 2 week holiday were heavy. The stair were lethal and sloppy and elderly. Couples could be seen trying to struggle up many of the other delayed passengers were carrying elderly passengers cases up the stairs for them. We were then told we could only eat at a particular time slot , we were treated like second class citizens throughout. Later the lifts were fixed , I received a phone call from a friend who happened to have rang my daughter to tell me the fire brigade were em route as she & her bf had been trapped in the lift for 20 mins totally shocking and scary . All they got was a cheap bottle of cider passed off as champagne . It turns out another elderly person had fallen down the stairs the day before and was badly hurt . The staff have no manners and customer service skills the most pleasant people were the firemen who assisted . Cannot believe people pay to stay in this hovel and when I saw the prices I nearly choked! . The food was terrible and Luke warm. This place needs to be closed down due to all aspects espeshially health & safety . If ya thinking about staying there is book into a local hostel you would get better service by far!!!!

Room Tip: doubt there is one! however the steps on the outside are very nice !
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  • Stayed: September 2012, traveled with family
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1  Thank tanyaliepins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Took my fiance for a night in town fine wine ,lovely evening at Rossi and then back to this appalling dump! Absolutely the worst hotel ever! Rooms are from another century and are there no window cleaners in Manchester brave enough to scale this building? After checking out the room we should have packs our bags there and then..Please close this building down and fill it with lots of Semtex forthwith!!!!!

  • Stayed: August 2012, traveled as a couple
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1  Thank budweiser1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

It might have been nice in it's day but this hotel now needs an upgrade really badly. I only stayed because a colleague booked it for me (without consulting trip advisor). The worst thing was the room was hot with no air con but when I opened the windows the noise from the street was terrible so I didn't sleep. The breakfast was awful. The service was awful. The staff were rude. I could go on but just avoid staying here. There are so many better hotels at the same price in close proximity.

  • Stayed: October 2012, traveled on business
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2  Thank IanSnipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

We stayed for one night on a Friday. We chose this hotel as it was the cheapest, and we just wanted somewhere to ‘crash’ and not spend any time in. It is in a good location for the theatres, bars and restaurants. If you park at the Tariff St. car park, the hotel will knock some money off making it a reasonable price for central Manchester. The hotel is a little run down, although quite charming. Check in was a little slow; we had to queue for about 20 minutes. The room (an economy) had no window, which was a little strange, but didn’t bother us. It was clean enough and had toiletries and tea/coffee facilities. Basically you get what you pay for, and we chose the cheapest room in Manchester so were just happy that it was clean.

  • Stayed: October 2012, traveled as a couple
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1  Thank Jane M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Britannia Manchester Hotel

Address: Portland Street, Manchester M1 3LA, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #94 of 120 Hotels in Manchester
Price Range: $56 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Manchester Hotel 3*
Number of rooms: 363
Official Description (provided by the hotel):
The Britannia Hotel Manchester offers great value accommodation in a fantastic Manchester city centre location. The hotel is located in one of Manchester's premier architectural buildings and is grade II listed with outstanding details, such as balconied stairway throughout the building. This Manchester Hotel has two lively bars, where you can dance the night away or have a quiet drink. Jenny's restaurant serves a varied selection of Britain's favourite dishes, whilst the Overstuffed Pizzeria offers freshly cooked pizzas and pastas. ... more   less 
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Also Known As:
Britannia Hotel Manchester
Manchester Britannia Hotel

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