Stayed here for 1 night on business which coincided with the Conservative Party Conference. I knew that I would have to pay over the odds as the city was busy and at full capacity. I trekked lots of luggage from the nearest open air NCP.... up the stairs to reception (no help offered even though reception staff quite clearly observed this). Checked in to room 216. The room was very small and strangely had an opaque, 'greyed' out sash window. Therefore no view and zero natural light. I decided on dinner in the hotel bar- the seared tuna nicoise was excellent. Back to the room for an early night as I'd got a busy day planned. It soon went down hill- with a bang! Literally. The noise from the club opposite/ behind the hotel from 11pm onwards was awful- particularly bad from 2.30 - 4am !! Shouting, vile language and general disturbance. I had just dropped off when at 6am the bottle bins were emptied. On checkout I was asked how my stay was. I explained my disappointment and asked for an explanation. The receptionist explained that they were aware of this problem with this room. Really?! Why charge almost £200 for a room only/ no gym/ no breakfast/ no parking for a room with ridiculous noise issues! And admit it! I was insulted that basically I'd been ripped off. Even a Premier Inn would offer a money back guarantee for a shocking nights sleep! Not acceptable. Will not return.
- Official Description (provided by the hotel):
- Situated right in the beating heart of Manchester's city centre, the Townhouse Hotel is the perfect boutique-style hotel for your visit to this exciting and cosmopolitan city. Set in a former cotton warehouse, the hotel has been given a fantastic £3.5 Million makeover and now boasts the perfect blend of style, space and comfort. Townhouse Hotel is conveniently located in the city centre for the Manchester shopping district, theatre, exhibitions and two of the country's biggest football clubs as well as the city's vibrant nightlife. Relax in our stylish and comfortable guest rooms after a busy day's shopping and exploring - then why not check out our stylish 101 Brasserie for delicious dishes cooked with the best seasonal produce available. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Hotel Manchester
- Best Western Manchester
- Manchester Best Western