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“Amazing staff :)”

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Townhouse Hotel Manchester
Ranked #45 of 117 Hotels in Manchester
Ware, United Kingdom
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Amazing staff :)”
Reviewed June 9, 2013 via mobile

Stayed here last night with a girl friend on a hen party weekend. From the moment we stepped thru the door the staff were so amazingly helpful, friendly and approachable, we asked them for help navigating the city centre and they couldn't do enough for us. The room we stayed in (414) was perfect, clean, quiet, with a gorgeous bathroom with rainfall shower and the toiletries are really really nice. The maids also turn the beds down which is a lovely touch and it was nice to come back to a cosy room. The bar is 24 hour and we took advantage of this after coming back from Canal Street, we were fixed some tasty cocktails and much needed sandwiches.
I would genuinely reccomend this hotel to everyone, and its definitely the staff who make it. Want to plan my next trip back so I can stay again!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fallon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacdonaldTownhouse, General Manager at Townhouse Hotel Manchester, responded to this review, June 29, 2013
Dear Fallon G,

Many thanks for your feedback. The team delights in delivering an exceptional experience and knows that they are a big part of creating memories that last for important moments. It is a great reward.

Please visit soon.

Warm regards,


James McDevitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
London, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 6, 2013

Stayed at the Macdonald Townhouse in Manchester for two nights. About 7 minutes walk from Piccadilly station and access to shops is easy. Room is clean and modern. I stayed at Room 405. Had breakfast on both days. They offer continental buffet and full English breakfast as well. Staff were friendly. One minor point is that their wifi can be a hit and miss at times. Overall, will stay again.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m_smlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacdonaldTownhouse, General Manager at Townhouse Hotel Manchester, responded to this review, June 29, 2013
Dear m_smlam,

I appreciate your comments and I thank you for all of your praise.

It seems we hit the mark in much of your experience but I do apologise for any wifi shortfalls. We will be sure to continue to work with our provider to ensure that it remains at the high speed that our guests expect and should receive.

Please stay again soon and allow us to welcome you back with thanks.

Warm regards,


James McDevitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 5, 2013 via mobile

One of the nicest hotels in Manchester. Breakfast is great it's a buffet and lots of choice. Stayed at the hotel twice once had a very small room which was a bit outdated and stayed another time in a room that had been refurbished. The pool downstairs is basic and a bit grotty but a nice sauna! Overall good hotel and would stay again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hannah1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacdonaldTownhouse, General Manager at Townhouse Hotel Manchester, responded to this review, June 29, 2013
Dear Hannah1521,

Thank you for the praise. In reading your words I easily recognised characteristics of our lovely hotel. Our guests tell us that we are one of the nicest hotels in the city and we have a fantastic breakfast. As I read further, I soon realised that the praise belongs to another property.

All of our rooms were recently refurbished and are quite contemporary. Unfortunately, we do not have a pool or sauna.

Thank you for taking the time to post your comments but the praise rightfully belongs to someone else who may soon see your kind words on their listing. Perhaps, though you may come visit us on a return to the city.

Warm regards,


James McDevitt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ulverston, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 2, 2013 via mobile

Went to hotel for my birthday stayed two night , hotel is very nice inside rooms good , bathrooms better and the staff could not have done more for us , BUT and it's a big but the noise from outside was loud all night and I mean all night

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peter w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MacdonaldTownhouse, General Manager at Townhouse Hotel Manchester, responded to this review, June 29, 2013
Dear peter w,

I am very pleased to hear that you chose to celebrate your birthday with us. I am thankful for the high marks which you present to us. It is always a shame that any experience is marred by something over which we have no direct control. As a listed building we are quite fortunate to have secondary glazing to dampen the sounds of the city.

Please visit us again soon and enjoy another special occasion with us.

Warm regards,


James McDevitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 31, 2013

First time in Manchester and staying at the Macdonald Hotel was very nice. Good central location with very easy walking ability to restaurants, museums and bars. However, the street noise was a little much especially at 5am. But the ammenities were nice, the staff was friendly and helpful and their breakfast (included) was fantastic.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Hondo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2013

Located at the corner or Portland and Princess Streets on edge of China town well located for all central attractions! Shopping and nightlife. We stayed one night, and found the hotel staff to be genuinely interested in their customers. The room was spacious and well decorated, very clean - I'd guess recently refurbed. Hotel had left balloons and cookies (belated birthday resent for husband, which I thought a nice touch).

Breakfast was as good as any I've had in Manchester (we're on a mission to stay in as many different hotels as we can!), only rivalled by its sister hotel The Manchester Macdonald.

Deduced a star due to street noise. There's nothing the hotel can do about this, it's on a major intersection; the windows are well glazed, but nothing prevents the noise of late night/early morning party goers from just taking the edge of an otherwise great stay. I'd stay again, but probably need earplugs!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2013

A wonderful night's stay, excellent service, food, location and comfort for my boyfriend and I. The staff couldn't do enough for us particularly as we got engaged during our stay. The staff gave us a lovely card, chocolates and champagne to help us celebrate which helped make it so special. Dinner was excellent and the food delicious with attentive waiting staff. Very comfortable bed with spacious bathroom which had fabulous shower. Not troubled by any noise by revellers during night, very quiet, in fact, brilliant location for exploring Manchester. One of the best breakfasts I've ever had and so nice to be waited on with freshly cooked food (fried bread to die for) rather than the usual hot buffet at other hotels. Can't recommend this hotel enough for location, customer service, food and comfort. We will definitely go back even though we only live a few miles away!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Catwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Townhouse Hotel Manchester

Property: Townhouse Hotel Manchester
Address: Hotel Manchester Hotel Manchester 101 Portland Street, Manchester M1 6DF, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Luxury Hotel in Manchester
#28 Business Hotel in Manchester
#32 Romantic Hotel in Manchester
#46 Family Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Townhouse Hotel Manchester 4*
Number of rooms: 85
Official Description (provided by the hotel):
Situated right in the beating heart of Manchester's city centre, the Townhouse Hotel is the perfect boutique-style hotel for your visit to this exciting and cosmopolitan city. Set in a former cotton warehouse, the hotel has been given a fantastic £3.5 Million makeover and now boasts the perfect blend of style, space and comfort. Townhouse Hotel is conveniently located in the city centre for the Manchester shopping district, theatre, exhibitions and two of the country's biggest football clubs as well as the city's vibrant nightlife. Relax in our stylish and comfortable guest rooms after a busy day's shopping and exploring - then why not check out our stylish 101 Brasserie for delicious dishes cooked with the best seasonal produce available. ... more   less 
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Also Known As:
Best Western Hotel Manchester
Best Western Manchester
Manchester Best Western

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