Me and my friends had afternoon Tea here on the 2 for 1 offer today .
Lovely hotel and reception area.Wasn't acknowledge by anyone at Reception .Had to find our own way to the restaurant .Waited a few mins to be seated and seen .Had to walk in towards the bar to been seen after waiting for a few mins The restaurant was empty at this time and had cups and plates from pervious customers left lying around a few of the tables.
Service is really bad at this Hotel.The guy who serve us was very snappy and didn't even smiled once.If he didn't had to explain what was on the afternoon tea stand .I doubt he would of spoken to us at all.There was no hello or bye.Nobody once came to us and ask is everything ok .When we paid the bill nobody came for it and we just got and left without being acknowledge again .
The afternoon tea was lovely but with service like that and wasn't expected from a a 4 star hotel we won't be returning again and would not recommend to
Family and friends.
- Official Description (provided by the hotel):
- Situated right in the beating heart of Manchester's city centre, the Townhouse Hotel is the perfect boutique-style hotel for your visit to this exciting and cosmopolitan city. Set in a former cotton warehouse, the hotel has been given a fantastic £3.5 Million makeover and now boasts the perfect blend of style, space and comfort. Townhouse Hotel is conveniently located in the city centre for the Manchester shopping district, theatre, exhibitions and two of the country's biggest football clubs as well as the city's vibrant nightlife. Relax in our stylish and comfortable guest rooms after a busy day's shopping and exploring - then why not check out our stylish 101 Brasserie for delicious dishes cooked with the best seasonal produce available. ... more less
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- Also Known As:
- Best Western Hotel Manchester
- Best Western Manchester
- Manchester Best Western