As always MacDonald hotels are well presented & far less corporate than some others. Unfortunately what you gain in decor you loose in food portion quantity. Very small portions and breakfast is not self-service so be prepared to wait for your order to arrive with a modest portion on a very large plate!
Staff are over friendly, so the slightest movement in the atea down stairs will cause a number of 'good afternoon sir/madam' even if it is morning or a shade before mid-night.
Customer service is about being genuine not ticking boxes drummed into you during some military induction course.
I do also think after 14 months it's time for the hotel to remove the sign for the Princess Hotel & put up a new sign with MacDonald Townhouse on it!
For business travellers is it warm, exceptionally clean and comfortable. If you eat out I think it is great.
- Official Description (provided by the hotel):
- Situated right in the beating heart of Manchester's city centre, the Townhouse Hotel is the perfect boutique-style hotel for your visit to this exciting and cosmopolitan city. Set in a former cotton warehouse, the hotel has been given a fantastic £3.5 Million makeover and now boasts the perfect blend of style, space and comfort. Townhouse Hotel is conveniently located in the city centre for the Manchester shopping district, theatre, exhibitions and two of the country's biggest football clubs as well as the city's vibrant nightlife. Relax in our stylish and comfortable guest rooms after a busy day's shopping and exploring - then why not check out our stylish 101 Brasserie for delicious dishes cooked with the best seasonal produce available. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Hotel Manchester
- Best Western Manchester
- Manchester Best Western