Just awful, we had booked a night before and a night after our 2 week holiday, including the car parking option.
This hotel needs a really good clean, everywhere smelt of very stale smoke and lots of things are broken, windows, window locks, lamp shades, light-bulbs, etc, etc.
Food was terrible, very greasy and salty. The reception desk was just useless and staff were hopeless.
The car was parked on a grass bank for the 2 weeks. I was surprise and relieved to see it on my return.
On the airport coach transfer back to the hotel we were told by the driver that our rooms had been reallocated and we needed to stay in the Britannia Airport hotel. Just to be clear we had booked the 2 rooms in March and had guaranteed allocation status. The Airport hotel was a bit better hotel but it didn't have our car outside which just added to the hassle. Unfortunately the Country House hotel hadn't even bothers to pick-up the phone and tell the Airport hotel that we were being sent to them. After a long flight the last thing you need is to start filling out hotel booking forms, no hint of an apology from either hotel.
I checked on trip advisor the day before our holiday so my expectation were set quite low. I just regret not changing hotels.
- Official Description (provided by the hotel):
- The Britannia Country House Hotel & Spa has a wide range of facilities including two restaurants, free parking for up to 600 spaces, free WI-Fi and also has a gym and spa. All rooms have tea and coffee making facilities, in addition to a TV, telephone, suit press and a hairdryer. All bathrooms include both a shower and bath. It is perfectly located for any visit to Manchester, being within a 10 minute drive of Manchester Airport, as well as only 20 minutes' drive away from Manchester City Centre, Manchester United Football Club and the second largest shopping centre in the UK - the Trafford Centre. Getting to the hotel couldn't be much easier, as it is only a 2 minute drive to the M60 motorway. ... more less
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel