After letting the courtesy phone ring for a good 2-3 minutes, I was informed that I had just missed the bus to the hotel (probably while I was on the phone) and would have to wait another hour for the next bus. The bus was new and clean giving me a false sense of security about what was to come. The first stop was at the Britannia Airport and all I could think was "thank god I am not staying there". As the bus pulled into the Country House, it didn't look that bad from the outside. But as soon as you open the door to the lobby you are hit by a cloud of smoke. It is dank and dark. We had reserved a non-smoking room but were told that the hotel doesn't have non-smoking rooms because "people just smoke in them anyway."
The room was in the back of the hotel, through a bunch of dark corridors and behind several doors. Even as a big city girl, I felt unsafe. Then I opened the door. It smelled like a cross between a nursing home, mold and a seedy pub. The bathroom was filth, the window was so warped it didn't close and there were food remnants on the bed. We requested another room. It didn't smell as bad but was, if it is possible, even dirtier. I didn't want to go for round three.
About the best thing I can say about this hotel is that the staff quickly and without argument refunded our money so we could get out of that hole, find another hotel and shower the stank of the Britannia off us.
A word to the wise, I think the Britannia may have a "partnership" deal going with the hotel desk at the airport as I was informed that it (and it's Airport sibling) were the only hotels in the entire city with rooms. It wasn't true so use the courtesey phones and call around yourself. And if all else fails, sleep in the airport. It's cleaner.
- Official Description (provided by the hotel):
- The Britannia Country House Hotel & Spa has a wide range of facilities including two restaurants, free parking for up to 600 spaces, free WI-Fi and also has a gym and spa. All rooms have tea and coffee making facilities, in addition to a TV, telephone, suit press and a hairdryer. All bathrooms include both a shower and bath. It is perfectly located for any visit to Manchester, being within a 10 minute drive of Manchester Airport, as well as only 20 minutes' drive away from Manchester City Centre, Manchester United Football Club and the second largest shopping centre in the UK - the Trafford Centre. Getting to the hotel couldn't be much easier, as it is only a 2 minute drive to the M60 motorway. ... more less
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel