We have stayed here on several occasions before with no complaints but this time the room and service was appalling. The room we were given (478) had a bad smell in it evident later on what from, it had cobwebs from ceiling and a chocolate sweet in middle of floor so clearly had not been cleaned properly. The bed (if that's what you can call it) was a mattress laid on top of some sheets of plywood on top of a divan base then surrounded with a 4 poster frame as per my photos. The least I expect in an hotel is a proper bed. There were no sockets in the room to plug in a phone charger, laptop or hair straighteners which was most annoying and worst of all, laying in bed and looking up we noticed the smoke detector on ceiling had been covered over with a bag or something (photo)hence giving the impression that the smell in room was from cigarettes. We were appalled as this is a health and safety issue. We also had an issue with being overcharged for breakfast when we had clearly booked it online with our room. We would seriously think twice about staying here again.
- Official Description (provided by the hotel):
- The Britannia Country House Hotel & Spa has a wide range of facilities including two restaurants, free parking for up to 600 spaces, free WI-Fi and also has a gym and spa. All rooms have tea and coffee making facilities, in addition to a TV, telephone, suit press and a hairdryer. All bathrooms include both a shower and bath. It is perfectly located for any visit to Manchester, being within a 10 minute drive of Manchester Airport, as well as only 20 minutes' drive away from Manchester City Centre, Manchester United Football Club and the second largest shopping centre in the UK - the Trafford Centre. Getting to the hotel couldn't be much easier, as it is only a 2 minute drive to the M60 motorway. ... more less
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel