Not what it looks like online. The service and cleanliness of this hotel was probably the worst I've ever experienced. It's apparently managed by a teenager, or that's who presented himself as management and there was a constant queue of people waiting to complain.
My biggest complaint is the dirt, the room was filthy and not 20 minutes after checking in I returned to the front desk to ask to check out and get my money back due to the uncleanliness of the room and was told I would have to write to corporate but I still likely wouldn't get a refund. I had originally booked the hotel because it had a pool so my son could use it before our long haul flight the next day and was told that (as he was stood in his swimming trunks at 2 1/2 years old) they were not insured for under 16s before 10am or after 5pm, he was heartbroken! I was livid as it said nothing of the sort on the website. Also, the deadbolt didn't work on our door and when we asked to change rooms for security purposes they told us only managers and supervisors could get in, I almost felt worse!! Anyway, upon leaving we passed the Britannia Airport Hotel and that looked even worse. Oh and they charged me twice for one night stay.
- Official Description (provided by the hotel):
- The Britannia Country House Hotel & Spa has a wide range of facilities including two restaurants, free parking for up to 600 spaces, free WI-Fi and also has a gym and spa. All rooms have tea and coffee making facilities, in addition to a TV, telephone, suit press and a hairdryer. All bathrooms include both a shower and bath. It is perfectly located for any visit to Manchester, being within a 10 minute drive of Manchester Airport, as well as only 20 minutes' drive away from Manchester City Centre, Manchester United Football Club and the second largest shopping centre in the UK - the Trafford Centre. Getting to the hotel couldn't be much easier, as it is only a 2 minute drive to the M60 motorway. ... more less
- Reservation Options:
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel