They say you get what you pay for, well, we moved the hotel and stayed somewhere cheaper and got a 100% better service, and 100% cleaner rooms.
List of things:
-dirty rooms (vodka bottle tops, torn couches, hair, dust and filth)
-filthy reception, so much dust everywhere
-extremely rude little boy on check in, didnt explain anything about the hotel or our room inclusions, snapped back at me about the transfers, just a vile welcome
-work in progress with no sympathy for guests
I have seen a lot of excuses on this site from the hotels management, but there is no excuse for such a terribly run hotel.
I believe they are only getting by on people paying for nites stays before their holidays. No level of service whatever.
I have stayed in cleaner and better serviced bedsits in India and the rest of asia.
- Official Description (provided by the hotel):
- The Britannia Country House Hotel & Spa has a wide range of facilities including two restaurants, free parking for up to 600 spaces, free WI-Fi and also has a gym and spa. All rooms have tea and coffee making facilities, in addition to a TV, telephone, suit press and a hairdryer. All bathrooms include both a shower and bath. It is perfectly located for any visit to Manchester, being within a 10 minute drive of Manchester Airport, as well as only 20 minutes' drive away from Manchester City Centre, Manchester United Football Club and the second largest shopping centre in the UK - the Trafford Centre. Getting to the hotel couldn't be much easier, as it is only a 2 minute drive to the M60 motorway. ... more less
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel