We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good food but service is a bit lousy” 4 of 5 bubbles
Review of Thyme Out

Thyme Out
Ranked #199 of 2,185 Restaurants in Manchester
Certificate of Excellence
Cuisines: Cafe, British, Delicatessen
More restaurant details
Restaurant details
Good for: Dining on a budget, Kids, Business meetings, Families with children
Dining options: Brunch, Breakfast, Lunch, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Casual dining eatery with a relaxed vibe. Specialising in breakfast and brunch options. Also offering a full catering service for weddings, corporate clients and private events.
Level Contributor
159 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Good food but service is a bit lousy”
4 of 5 bubbles Reviewed March 9, 2013

I have been to Thyme out several times and on most occasions, staff give the impression that they were forced to work there.
I love the food and coffee there but that's all. I'm aware the place is very small therefore seats available are limited but as one of the previous reviews said, they don't really care if you find a place or not. Food won't disappoint you but there are lots of other places you can get good food with friendly service.
In summer, garden tables are good by the way - if you can catch a day without rain..

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank asajj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

231 reviews from our community

Visitor rating
    134
    57
    22
    12
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Level Contributor
135 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Great food! Slow service though.”
4 of 5 bubbles Reviewed March 4, 2013 via mobile

We visit here a lot and have mixed feelings! The food is really tasty and we haven't had a bad meal yet. Nice smoothies, eggs benedict, panini s and nice cake! Cute seating area outside for the summer with the chickens! Very cute! The staff seen lovely and clearly work v hard but for some reason they hate making any adjustments to their menu such as adding and taking things off a sandwich!? We've waited a long time lots of times. Is their chef stroppy when he has to change a few ingredients on a hot butty!? Thats the impression we get!?
If the wait time wasnt so long we 'd visit their more as their food is tasty and they always have a great selection! The soups are great too!!

    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“Thyme Out is an outstanding provider.”
5 of 5 bubbles Reviewed March 3, 2013

This is an outstanding deli which offers outstanding food, very good customer service and good value for money.

A busy Sunday brunch period was our chosen time to visit and whilst there were no tables free inside, we were able to grab a table outside in the spring sunshine. Upon arrival we were greeted by a very pleasant gentleman who advised us that there were spaces in the garden.

Despite the busy period, we were served promptly by a different member of staff. He was friendly, happy and smiley and offered very good customer service. The order was taken in a professional manner and the mood was upbeat.

The food arrived in good time and we were not disappointed. Extremely good quality food, cooked exceptionally well. The Full Didsbury, a filled breakfast panini and an omelette was what we ordered. Tea was served in delightful tea pot cups, lovely strong coffee was also served very well. The food was beautiful.

The atmosphere and ethos of the restaurant is very good indeed, it has a busy, friendly vibe. Welcoming guests from all backgrounds, Thyme Out has a positive ethos. Staff work hard to meet the needs of customers. The menu is detailed and wide-ranging,

Value for money is good. It is good because the quality of the food and the experience is well matched to the price you pay here.

Leadership and management of this restaurant are very strong, Clear systems and procedures are in place to deal with busy periods and customer service is of very good quality.

We enjoyed our brunch very much. We would recommend this high quality establishment to all those living within or visiting West DIdsbury,

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank theinspector99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“long wait”
3 of 5 bubbles Reviewed March 3, 2013

We went for a lunch on Saturday. It was busy but there were still some tables available and there were a lot of staff members running around. After ordering our meal we had to wait more than 40 minutes for our lunch was served without anybody telling us in advance that it would take that long. We enjoyed the smoothies. My friend had the rarebit which tasted really good. I had a quiche which was only just about luke warm which was a real shame as the quality of the products is really good at Thyme Out. I probably should have asked to warm it up again but didn't really wanted to wait any longer for my lunch.

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank 187069Nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best breakfast in West Didsbury but poor service”
3 of 5 bubbles Reviewed February 16, 2013

The quality of the ingredients and the breakfast choices are excellent. The rest of the menu is good mostly for its value.
I have been back several times with different friends and it seems that the quality of the service is dependent on the mood of the waiting staff!
What keeps me coming back is the breakfast but a couple of pretty unacceptable episodes have happened, eg. mouldy bread and rude staff. Once I ordered the foodie's breakfast and was given the standard breakfast (which costs less) without being told. I had to bring their attention to it and the apologetic waiter told us that the manager wasn't in that day..!
Atmosphere in the summer, especially outside, is great. Gets very loud and stuffy in the winter. Overall still good value for money and some fantastic items on the menu.

  • Visited February 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Thyme Out also viewed

Manchester, Greater Manchester
Manchester, Greater Manchester
 
Manchester, Greater Manchester
Manchester, Greater Manchester
 

Been to Thyme Out? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing