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“BEST HOTEL BY A MILE IN MANCHESTER”
Review of The Midland

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The Midland
Ranked #14 of 118 Hotels in Manchester
Certificate of Excellence
Brighton, United Kingdom
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“BEST HOTEL BY A MILE IN MANCHESTER”
Reviewed December 7, 2009

We usually stay in other hotels when visiting Manchester but I booked this hotel to celebrate our 6th Wedding Anniversary and be a surprise for my wife.

I rang and emailed the hotel beforehand in the hope everything would run smoothly and it was perfect.

From the moment you arrive at this impressive hotel, you are treated extremely well. The staff on reception are smartly turned out and nothing is too much trouble.

The reception lobby had 2 huge xmas trees beautifully decorated.

The hotel upgraded us to a fantastic room on the 6th floor which was probably one of the superior rooms as it was our wedding anniversary. The bathroom was very big and impressively decorated.

The Lounge bar had plenty of easy chairs/sofas with waiters on hand to order your drinks from the bar. The drinks are very expensive though with a Baileys or Barcadi setting you back £6.50 each. A pint of guinness will cost you £3.95. There is also a 10% bar surcharge put on your drinks bill.

The breakfast in the morning was lovely and food very hot. The chef was on hand to ensure food was replenished fresh all the time.

Overall this has changed our opinion on where to stay in Manchester in the future and we will most definitely be returning.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlwaysTravelling01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilbutler, guest sevices manager at The Midland, responded to this review, December 21, 2009
Thank you for your positive feedback, we are delighted that your experience at The Midland was enjoyable, and we do hope to be of service to you again in the future.

Yours faithfully


Neil Butler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Dublin
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2009

Hi

I travel regularly with work and hate hotels to be honest given the fact that I seem to spend most of my working life there so its with some Trepidation that I wander through the doors of any new establishment as I wait the inevitable drury reception and dreadful breakfasts. My first visit to the midland was in september and I have been back there on numerous occasions since. Overall I feel the experience was positive but I do think they could make some improvements:
* On the only occasion that I dined in the hotel I would rate the quality of the food as medicore, I had a burger and chips which wasnt up to scratch and to be honest I had trouble digesting. Two of my colleauges had a caesar salad which only contained chicken, lettuce and dressing. I am not a chef but arent there sapposed to be 7 ingredients on a caesar salad. Complaints about this salad seemed to fall on deaf ears with varying reports from wandering waiters about the correct approach.
* The breakfast wasnt great either and I now tend to avoid it.

* the staff are nice and the atmosphere is always appealing
* The rooms are always of a high standard but the quality of the channel selection leaves much to be desired

This may seem petty but with the quality of other hotels of such a high standard - radisson - they could up their game a bit...

nonetheless I will be back for more...

Silverfox out

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSilverFoxMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilbutler, Guestservices manager at The Midland, responded to this review, December 8, 2009
Thank you for raising your concern, I am sorry that you had a disappointing experience with us, and would welcome the opportunity to discuss this with you.


Neil Butler

Guest services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 2, 2009

We stayed at the hotel for our wedding night, the hotel is fantastic, the staff are polite and helpful, breakfast was fresh and hot, we had the wedding reception in the hotel and both our families were amazed at how grand the hotel is and the Christmas decorations were WOW!

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hk1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilbutler, guest sevices manager at The Midland, responded to this review, December 8, 2009
Thank you for your positive feedback, we are delighted that your experience at The Midland was enjoyable, and we do hope to be of service to you again in the future.

Yours faithfully


Neil Butler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 6 Contributor
195 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed December 1, 2009

My last stay at the Midland was about 30 years ago and my memory of it was that it was a gloomy place with corridors that reminded me of The Shining. But all has changed - when I arrived at tea time two days ago, two enormous Christmas trees filled the hall and there was a lovely atmosphere as people were tucking into afternoon tea. A nice welcome, helpful staff. Good sized and comfortable room - a fitness centre and a little swimming pool in the lower ground level. We were a little disappointed that the French restaurant wasn't open so went out to eat in the evening. A good breakfast the next day and overall an enjoyable stay. My bill was paid for me and I don''t know how much it cost - so my grading for value is an averaging of the overall score.

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LesFlamantsRoses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 1, 2009

We stayed here for a friends wedding and would highly recommend this hotel. The staff were helpful and friendly across the board from reception to room service to bar service.
We don't often get to Manchester but we agreed after this stay it would be worth a special trip just to have another night at this hotel

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bumblingbetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tyne and wear united kingdom
Level 6 Contributor
108 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed November 29, 2009

Splendid hotel, I was there on business so also used the conference facilities, the room for the course was too cold though and although we asked staff to sort it out they seemed rather too busy with large groups in the hotel to give it attention. It is a beautiful looking building with a great history. My room was lovely, wonderful soundproofing too. Most comfy bed I have ever slept in to be honest. A nice sized room too and a good bathroom. I ate at the restaurant and the staff were very attentive, food was excellent but the wine was a silly price. I thought the free bus from the station was also good, well done Manchester for this.

Stayed November 2009, traveled on business
Helpful?
1 Thank thequiettraveller52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilbutler, guest sevices manager at The Midland, responded to this review, November 30, 2009
Thank you for your feedback we do hope to be of service to you again in the future.
We will pass on your thanks to robert.

Yours faithfully


Neil Butler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport
Level 1 Contributor
3 reviews
Reviewed November 29, 2009

We enjoyed our stay at the Midland, handy location as we know as have stayed at the Radisson next door which we like a lot. Found the reception and bar/ restaurant areas not as user friendly/ inviting although they were nicely dressed with marble floor and tall ceilings and two huge Chistmas trees!

The breakfast was a bit disappointing compared to the Radisson, not as much selection and just wasnt as high standard, presentation, choice and service etc. But it was adequate.

The gym area wasnt anything special- i didnt use it, just had a quick look.

The service we received on arrival from Robert, who was on the concierge, was excellent- i asked for the valet service when i pulled up at the front and he explained that it was just £20 to take my keys anbd park the car overnight for 24 hours and we just needed to request the car 20 minutes before and it would be brought for us- very handy! Robert was very helpful and likeable, so thanks Robert for all your help (even though my girlfriend said 'thanks Richard'! as we were leaving, I knew your name!). All in all an enjoyable stay.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesSegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
neilbutler, Guestservices manager at The Midland, responded to this review, November 30, 2009
Thank you for your feedback, we do hope to be of service to you again in the future.

We will personally thank robert on your behalf

Yours faithfully


Neil Butler
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Midland

Property: The Midland
Address: 16 Peter St, Manchester M60 2DS, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Manchester
#8 Business Hotel in Manchester
#11 Luxury Hotel in Manchester
#12 Romantic Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA Rosette, award-winning restaurant Adam Reid at The French, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Similarly, 2 AA Rosette restaurant Mr. Cooper's House & Garden offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland has 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the award-winning The Spa At The Midland which is home to a private gym and relaxation pool. ... more   less 
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Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland

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