A really great Hotel, very conveniently situated! Rooms fantastic, Brasserie service exceptional - wish I could remember the name of our waitress. She was top class!
Just one problem. We did not book into the Hotel, just arrived early afternoon and asked for a twin room. We were told there were none left. Only doubles. We asked whether there was a possibility that a folding bed could be placed in the room, as we cannot sleep in a double bed. We were told this was not possible and they had nothing they could give us, only the double bed.
As we had to have a room, we accepted the double. On entering the room, however, we immediately noticed that the sofa converted into a double bed. We set it up, and I rang Reception asking whether we could have another duvet. I was told by the Receptionist that as the Hotel was almost full, there would not be one available.
I found this incredible, and unbelieveable that in a Hotel the size of Bewleys, that they would not have spare bedding! I can only assume the Receptionist was too lazy to do anything about getting us one. I also find it incredible that the Reception staff are unaware that the sofas convert into beds!
- Room Service