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Traveler rating
2,508
2,473
1,152
484
367
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All reviews manchester airport stayed here an early flight courtesy bus shuttle service courtesy phone next morning days parking car parking an overnight stay family room one night stay checking in good nights sleep booked this hotel bewleys keys
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Reviewed 4 weeks ago

we were delayed at manchester and were brought the clayton by the airline.
once all the rooms were full there was still 20 passengers left without a room however they tried to fit us in where they could and we all got a bed.
the meals provided were very nice and the breakfast was really good
the staff cant be more helpfull and they are a credit to the hotel
highly recommended

Date of stay: January 2020
    • Value
    • Rooms
    • Service
1  Thank martinsW711ZS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHemy123, Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 2 weeks ago

Dear martinsW711ZS, Thank you for taking the time to share your review of your stay at the Clayton Hotel Manchester Airport, i am really pleased that you enjoyed your stay with us under the circumstances and you were looked after.
We hope you will return to us one day in the future.
Best Regards
Debbie Niven Guest Relations Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Rang for a pick up at the railway station. 10 minutes later a minibus arrived with a very helpful driver. While you can see the hotel from the station if you walk it you need to cross a few busy roads.
Good sleep overnight then another quick in the free transport to T2 and the check in desk.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank barolil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHemy123, Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share your review of your stay at the Clayton Hotel Manchester Airport, i am really pleased to read you enjoyed your stay and the facilities we provide.
We look forward to welcoming you back to the Clayton in the future.
Best Regards
Debbie Niven Guest Relations Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We arrived late in Manchester due to flight delay and needed a hotel for the night. We chose Claytons as it was so convenient for the terminal building. A mini bus collected us straight away and we were there in two minutes. Staff were delightful and we were pleased we selected this place. Room was large and had all we needed. Bar was fairly busy but we were served promptly. Food was absolutely fine, if rather expensive, but that goes for all hotels of this kind. We would stay here again. It has a friendly feel and proximity to airport really good.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank profjoypc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHemy123, Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share your review of your stay at the Clayton Hotel Manchester, i am pleased to read you liked the location of the hotel and found our staff friendly, i am delighted to read that you would stay with us again in the future.
Best Regards
Debbie Niven Guest Relations Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Hotel next to airport lovely and when you have a nice face every time your lost its magic thanks karen you found me every time lovely meal and wake up early so goodnight to you all love jaki from France

Date of stay: January 2020
Trip type: Traveled solo
1  Thank Jaki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHemy123, Front Office Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 2 weeks ago

Dear Jaki M,

Thank you for taking the time to share your review of your stay at the Clayton Hotel Manchester Airport, I am delighted to read that you enjoyed your stay with us and enjoyed the facilities we provide. I will be sure to pass on your message to Karen as I'm sure she would like to hear your feedback.
We look forward to welcoming you back to the Clayton in the future.
Best Regards

Emily Smith Hilliard
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Third time we've used the hotel, early morning flight means its ideal to stay here for the early start.
Checked in smoothly, room was large and had everything that we needed, beds really comfortable,
We decided to head back into Manchester for a few hours for drinks, to get to the train station we had to pretty much walk around the hotel grounds, the train station is at the back of the hotel. Maybe a security gate allowing access to the station from the rear of the hotel would be good.
All in all we always enjoy our stay here and will no doubt return whenever the need arises.

Room tip: Room away from elevators which can be noisy through the night
Date of stay: December 2019
    • Value
    • Location
    • Service
1  Thank JohnK269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JHemy123, Manager at Clayton Hotel Manchester Airport, responded to this reviewResponded 2 weeks ago

Dear johnk269, Thank you for taking the time to share your review of your stay at the Clayton Hotel Manchester Airport, i am pleased to read that you enjoyed your stay with us and enjoyed the facilities we provide, i am sorry that you had issues walking to the train station from the hotel, we do offer a complementary shuttle service from the hotel to the station.
We look forward to welcoming you back to the Clayton in the near future.
Best Regards
Debbie Niven Guest Relations Executive.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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