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All reviews manchester airport stayed here an early flight shuttle service courtesy bus courtesy phone next morning days parking car parking an overnight stay pre flight stay park and fly family room one night stay checking in check in was quick good nights sleep
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5,102 - 5,107 of 6,178 reviews
Reviewed July 12, 2012

Great simply because this hotel is close to the airport and good value. Do not however expect luxury, rooms (even for a budget hotel) are looking tired and in need a revamp, bed was quite uncomfortable. Service generally friendly but wait at reception to check in was too long, looked like they needed more staff.

  • Stayed: June 2012, traveled solo
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Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

I stayed the night before flying out of Manchester Airport. The check-in was quick and courteous, the room was clean and spacious, and had all the amenities I needed: hair dryer & kettle for tea. Unfortunately, I was booked in a room next to the elevator, so there was some mechanical noise to deal with, but it didn't overshadow the fact that this is a great hotel for a great price, and super convenient to the airport. The shuttle service was friendly and fast, easy to schedule and helpful in answering questions. Definitely will return!

Room Tip: Ask for a room away from the elevator.
  • Stayed: July 2012, traveled solo
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Thank KaraJoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2012

The hotel itself is great, very clean and lovely. However the reception staff told us we'd need to book our evening meal at reception so I came back down and went to do this. They then told us we'd need to book it at the bar so I went to do that. The bar staff told me you could just come down and pay for your meal when you want it, so I'd done all that for nothing!

No wake up service - you are given an alarm clock and told to set it yourself - but what happens if it doesn't work and you don't wake up in time for your flight?

You need to book your shuttle bus also for the morning or evening or whatever but this can be done by reception staff.

Went down to reception at 4am as our flight was at 6am and they tell you to be there 2 hours before. No communication by reception staff as to when our shuttle bus would arrive. We had to simply wait out in the cold. Only one shuttle bus arrived, not enough for the 30+ people waiting. Driver quite grumpy (but maybe because it was 4am?), said we'd all have to wait our turns for the next ones. He slammed someone's suitcase into the back of his bus in a rage. He was in a mood all the way to the airport.

Nice tea/coffee making facilities, en suite and television. Lovely decor. Great restaurant, the steak was scrumptious!

Would stay again but would say something to the driver next time about improving his mood for paying customers if he did it again. Or at least give him a look.

It doesn't have a pool sorry I clicked the wrong button.

You cannot hear the planes at all due to double glazing.

  • Stayed: June 2012, traveled with family
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Thank NatP87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Dear Guest thank you for taking the time to place your review on Tripadvisor, I am sorry for the confusion caused by reception about the bar and restaurant, what they should have advised is that you would have needed a dinner reservation for the restaurant and the bar you can just walk in when you are ready and I will be passing your comments over to them. I am sorry to see that you thought the bus driver grumpy as this is the department than usually shines and I will be speaking to the Transport Manager directly. Again thank you for your review, as all comments received good or bad are highly valued and are essential to the smooth running of the hotel.
Kind regards
Allison Diggle
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2012

Have stayed here every time flying out of Manchester. It is so quick to drop the car keys o at reception and pick them back up when returning home.
The shuttle bus runs regularly to all terminals & it is easy enough to be picked up from the airport on your return journey, no matter what the time.

The rooms are clean and have all you need for an over night stay. Tea & coffee facilities in all rooms. The bar is very expensive and if you want a bag of nuts or crisps you have to get these from the vending machine.
The staff are not the most cheerful and do appear to be run off their feet.

Food in the restaurant both evening meal & breakfast is ok. Best to book a deal & the food package then becomes slightly more reasonable.

On the whole ok. and will stay again if flying out from Manchester

  • Stayed: June 2012, traveled as a couple
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Thank CarterFamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2012

My partner and i absolutely loved this hotel! It is right next to the airport, very modernised and excellent value for money. The hotel was spotless the staff were overly helpful and looked very smart and professional. The hotel cannot do enough for you to make sure your stay is incredible even people would expect as its an airport hotel they wouldn't care as much. really impressed with the standards of the hotel throughout, would 100% stay here again and would recommend to all to stay here!

  • Stayed: April 2012, traveled as a couple
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Thank atmh1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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