Ok, so this hotel is your typical, standard, Holiday Inn Express, budget tourist class accommodation and we knew what to expect when we arrived. It was never going to be luxury and we were fine with that as we were using it as just a place to sleep for the night.
It would have been ok but it didn't fulfill that need - we didn't sleep! My main gripe is actually at other guests at the hotel and their lack of courtesy and respect for other guests. We were fine until bedtime, we had been asleep less than an hour and it started. A japanese tour party checked in at around 12.30am, taking up a few rooms on our floor and were very, very noisy which woke us up. They clearly had trouble getting into their rooms with the carded entry and (as the walls were the thinnest we have ever known!) we could hear them swiping about 30 times then shouting down the hall to their friends to come and help them and basically there was a large group having a very loud conversation in the hallway. They were also knocking each others doors (for assistance?) and in the process knocked ours a few times. Then once they got into the room they started banging and crashing around (the next day we saw them checking out and understandably they had large, heavy suitcases) and they continued talking loudly and laughing. Our walls were getting bumped by them and just as you thought you'd dropped off to sleep, you'd be awoken by a loud crashing sound behind you. All of this went on for around an hour bearing in mind they moved in after midnight.
We finally nodded off again and after about an hour somebody started knocking on our door and trying the handle etc to get in which was quite frightening. Due to safety, we ignored it but then the person started pounding loudly on the door next to us and swiping a card trying to get in to one of the Japanese tourist's rooms. The man started shouting at them in a very gruff, loud, Scots voice and he was clearly drunk but this must have scared the (female) tourists as they started screaming. Now I know what you are thinking, this wasn't the fault of the hotel? They can't control the behaviour of other guests - but it was what happened next that really annoyed me and made me concerned.
Straightaway, I called the front desk to report what was happening. The tourists must have opened the door to the man and he was so drunk he must have not realised that he was in the wrong room and tried to push past demanding to know who these Japanese people were which was when they started screaming. We were too scared to open our door, so this is why we called front desk for some sort of security to be sent up. However, we ran and rang and no one answered and I could hear (through the thin walls) another guest ringing in the room next to us and they also got no answer. I doubt it was just us two - but we were just ignored. This made me worry about what would happen in an emergency. We couldn't do anything and just had to put up with listening to this guy pound on other doors and try swiping his card on every door until he moved to another floor! After another 30 mins I heard a member of staff knock on the door next door (presumably he found out and wanted to check everything was ok?) which again woke us up! After that we got some sleep but kept waking up soaking in sweat because it was so hot in the hotel and their was no air conditioning.
Breakfast was fine and plentiful with scrambled egg and sausage as well as continental items, but you had to climb over people to get to your seats because of the lack of spacing between tables and I'm only 5"2 but could not pull my chair in to the table because of the awkward shape of it. The lift was out of order which meant you had to lug suitcases up and down the stairs and also we had someone in our party awaiting a knee replacement who really struggled with the stairs.
So yes, not too great a stay but mostly not the fault of the hotel. My advice is bring some ear plugs and a cooling fan if you want to sleep. But also, if anyone reads this please be considerate to others. If you have to come in or check in late at night or get up in the middle of the night, try to do it as quietly as possible. The corridor is not a nightclub.
Two pluses - it was clean enough and the staff were friendly.
- Official Description (provided by the hotel):
- Holiday Inn East Manchester East is just 1 mile from the M60 motorway, Junction 24, and M67, Junction 1. Rates include continental breakfast with hot choices and free car parking and coach access. We are just 2 miles from City of Manchester Stadium, Sport City and Manchester Velodrome home of British Cycling, and a short taxi journey to Old Trafford Stadium, home of Manchester United Football Club.All rooms offer wifi access, telephone and tea/coffee making facilities, with all bedroom windows opening for guest use. Manchester International Airport is 15 minutes away, whilst an hour's drive by motorway from the hotel will take you to the English Lake District and to the seaside coastal resorts of Blackpool, and the city of Liverpool. Within Manchester city centre are major and small art galleries and museums, including the Tate North, the new Lowry at Salford Quays, the City Art Gallery, the Manchester Museum and the Museum of Science and Industry , as examples. Whether you decide to do shopping in the Trafford Centre or attend a concert at the MEN Arena, you are always welcome at Holiday Inn Express Manchester East, Gorton, Manchester. ... more less
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- Also Known As:
- Holiday Inn Express Manchester East Hotel Manchester
- Holiday Inn Manchester
- Manchester Holiday Inn