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“Started off well - went downhill”

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Premier Inn Manchester Airport (M56/J6) Runger Lane North
Ranked #26 of 118 Hotels in Manchester
Certificate of Excellence
England, United Kingdom
Level 6 Contributor
163 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Started off well - went downhill”
Reviewed April 29, 2014

When booking an ariport hotel most travellers are only going to stay for a short period of time, this visit to Manchester brought me to Premier Inn.On arrival the taxi driver asked me which one! the North or South hotel - both on same site seperated by 50m..my guess was correct and I checked in early 10:00 am - No problmes and asked that my parents who were also staying at the hotel have a room in the hotel, details were of their arrival were given and i left for the day. On my return my request had been ignored but of course the staff I spoke too had left for the day! So I agreed to move room to the other hotel. - we had a meal in the restaurant the food was fine. Premier inn push the quality of their breakfast, the next morning I would say that a larg proportion of the cooked english breakfast ahd been around for ages, the beans were dried up and sausages should have been thrown away, I asked for some fresh one and they arrived in the same state as those on display. No butter was available for the toast only a spread - on asking for butter I was told no stock - why they could not get it from the other hotel was a mystery to me and a job too far. How to ruin the start to the day.

  • Stayed April 2014, traveled on business
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Helpful?
1 Thank Tripple_Disaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, May 1, 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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Yorkshire
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 26, 2014

Stayed here both before our holiday using a hotel and parking deal at the nearby Jetpark. Brilliant and hassle free. The hotel rooms are clean and a good size. Even though we could see the airport from our window there was no noise problem. You can eat on site or do as we did and go to the nearby pub.

We also stayed on our return arriving at 5.30am with the intention of trying to get a few hours sleep before finishing our travel home. Normal checkout time is 12pm but the staff were great and gave us a late checkout which gave us until 2pm. There was no extra charge. Brilliant and we had got it on the £29 deal too. Obviously they wouldn't be able to do this if fully booked but it is this sort of customer service which would make me happy to use them again. Prefer this chain to other budget ones such as Travelodge.

  • Stayed April 2014, traveled as a couple
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Helpful?
2 Thank beverleyminstrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 28, 2014
Thankyou for your recent feedback regarding your stay at Manchester Airport North Premier Inn. You feedback and lovely comments will be passed to the team. We look forward to welcoming you back soon. Kind Regards The Hotel Management Team.
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shrewsbury, england
Level 5 Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 25, 2014

This was our first experience of a Premier Inn. It came in a package with 7 nights airport parking at the nearby Jet Parks and was exceptionally reasonable.
The female Polish receptionist was friendly, helpful and was a real asset to the hotel, making it clear about the guarantee, what was available etc. Her interest in where we were going and why seemed genuine so it gave a warm feel to what is often a bland or disappointing hotel stay- just before the real holiday gets underway.
The room we had was excellent in terms of cleanliness, comfort and state of the decor. It was also QUIET even though we were close to the runways. There was a useful cafe for light snacks and a restaurant.
We shall definitely be using this hotel chain again and can thoroughly recommend a stay here when needing to access Manchester Airport

  • Stayed April 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bayston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 29, 2014
Thankyou for your feedback regarding your stay at Manchester Airport North Premier Inn. We are glad to hear that you had an enjoyable stay. Thankyou your kind words and feedback will be given back to the team. We look forward to welcoming you back soon. Kind Regards The Management Team.
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North Yorkshire, United Kingdom
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 24, 2014

We stay here for ease so we are close to the airport and don't have to contend with the awful traffic on the M62 before a flight! Lovely hotel with friendly staff with a great bar and food area for a great price as well! Rooms are very modern and clean as well as the rest of the hotel. Would recommend to anyone wanting to stay near the airport and a great system for parking as well!

  • Stayed November 2013, traveled with family
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Helpful?
1 Thank Becky9182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 29, 2014
Thankyou for your feedback regarding your stay at Premier Inn Manchester Airport North. We are glad you had an enjoyable stay and were able to the get the best out of all the facilities at the hotel. All your kind words will be passed back to the team and we look forward to welcoming you back soon. Kind Regards, The Management Team.
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Leeds, UK
Level 5 Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed April 23, 2014 via mobile

This was the perfect hotel for my family and I to base ourselves before a flight out of Manchester Airport. Clean, large room, great service and quiet. We used the Jetparks car park as part of the hotel deal and it couldn't have been easier to find and park after a good nights sleep.

Stayed April 2014, traveled with family
Helpful?
1 Thank gnreid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 29, 2014
Thankyou for your feedback regarding to stay. It is lovely to pass on such great feedback to the team and share our guest experiences. We look forward to welcoming you back to the hotel soon. Kind Regards, The Management Team.
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A TripAdvisor Member
Reviewed April 23, 2014

This hotel is great and easily accessible to the airport.
we stay here all the time and eat dinner every time - which is always good.
the rooms are always clean with great towels
the staff are always friendly and helpful


  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 29, 2014
Thankyou for your feedback regarding your stay at Manchester Airport North Premier Inn. It is great to here we were able to give you a great stay before your holiday. Your feedback has been passed on to the team and we look forward to welcoming you back soon. Kind Regards The Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walsall
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 23, 2014

Very accessible to Manchester Airport with regular shuttle service at £3.00 per passenger. Friendly, helpful staff who will assist you throught the automated check-in, key allocation process.
Nice restuarant but a bit pricey (consistent with other hotels at similar locations).
Would definitely stay there again as we use mMnchester Airport regularly

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BarrieWalsall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley M, Manager at Premier Inn Manchester Airport (M56/J6) Runger Lane North, responded to this review, April 29, 2014
Thankyou for your feedback regarding your stay at Manchester Airport North Premier Inn. Your comments are really appreciated with in the team and it is lovely to hear that our team looked after you. Thankyou again and we look forward to welcoming you back soon. Kind Regards, The Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester Airport (M56/J6) Runger Lane North

Property: Premier Inn Manchester Airport (M56/J6) Runger Lane North
Address: Runger Lane | Wilmslow Road, Manchester M90 5DL, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant Shuttle Bus service
Hotel Style:
#8 Best Value Hotel in Manchester
#13 Family Hotel in Manchester
#18 Romantic Hotel in Manchester
#26 Business Hotel in Manchester
Price Range (Based on Average Rates): $
Number of rooms: 166
Official Description (provided by the hotel):
Get great top-floor views of the runway or head around the corner to the Runway Visitor Park ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Agoda so you can book your Premier Inn Manchester Airport (M56/J6) Runger Lane North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Manchester Airport (Ft) Hotel Manchester

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