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“very central good hotel & helpfull receptionists/workers”

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Holiday Inn Express Manchester CC-Oxford Road
Ranked #51 of 116 Hotels in Manchester
Valletta, Malta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“very central good hotel & helpfull receptionists/workers”
5 of 5 bubbles Reviewed July 10, 2012

hello,my experience at this hotel is almost 10/10.central located,helpfull recptionist,room very clean,bathroom excellent and big,lifts good clean and fast,very good check in & out,baggages left at the reception store and all tagged for secuirity reasons,breakfast quite good & all fresh to eat (the only negative note,no bacon & cooked tomatoes) but to be fair with them lot of food & fruit to choose like,apples,pinapple,yougurts,cakes etc.another negative note is that the internet/wifi is 5 stg a day but on the whole very very good hotel to stay.defenitly go again there! well done to all(please note;_ ask for offers/discounts with the receptionists) they will guide you well) even for bus,trains,etc....

Room Tip: higher floors from 8th to 10th definetly more quite and look like new !
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5robert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for your kind words in the review of our hotel.

We have a number of offers and discounts at local restaurants and attractions and will be glad to pass these onto our guests.
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1,045 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (211)
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English first
Manchester, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed July 8, 2012

Good sized rooms but inevitably, quite small as it's in the city centre. The shower was great and the bathroom was really clean. The toothbrush I requested (I'd forgotten mine) was actually good quality and I could use it again.
Staff knew what they were doing but the lift was annoying - you need to use your room key to operate it. Having said that, I suppose it's an effective security measure.
The breakfast provided was appalling! They do croissants but I think bricks would have been softer and easier to eat. In terms of warm breakfast, scrambled eggs, pork sausages and baked beans were on offer, but no bacon! Given that I was hungover - shocking!!!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank highstandards1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for your comments regarding your recent stay.

I am surprised that you had problems with our croissants, they are normally very soft. Unfortunately, Holiday Inn Express does not offer bacon for breakfast. Although this could no doubt help with a number of people's hangovers!

Thank you again for your comments.
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Glasgow, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed July 8, 2012

Stayed for one night in manchester to see pearl jam at MEN arena.
Hotel is an actual stones throw away from oxford st stn, and walking distance from city centre and MEN.
Hotel staff very friendly and efficient room and en suite both very modern and comfortable,bed extremely comfortable, what I pay most attention to and noticed most was the cleanliness throughout the hotel, immaculate.
Breakfast was a help yourself buffet style which was pretty average but not terrible, all in all an enjoyable stay in a super clean hotel in a good location,would stay again.
We booked our stay through laterooms.com and paid 55 pounds for a double room great value for money

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puntapirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for your review of your recent stay.

I am pleased that you had an enjoyable stay and found the hotel so convenient.

Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 6, 2012

Hotel location is perfect in city centre, and within easy reach. Rooms are clean, good size.
Did not try their breakfast but outside the hotel there are some cafes and sandwich bars.
The only down side in the hotel is that if someone coming to visit you you have to go down and allow them into the lift, it only works with a Card. First day, the staff said if your confirmed your guest by phone we would let them into the left, so next day my guest came told receptionist to call but he refused and said I had to come down. Staff was not behaving at all and his answers were unacceptable as if he was making his own rules. When asked about the previous day staff and why he gave us wrong info, he said he was a trainee and did not know the exact policy. Regardless of all this it is a bad policy if I have a guest why would I go all the way down just to let them into the lift!!!!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for taking the time to review our hotel. I am glad that you found the hotel nice.

Due to our central location and that our reception desk is in the basement we have added the card activation to the lift to provide greater guest security in the hotel. This can be slightly inconvenient if guests have guests, but we will not issue non residents with keys to access the lift and the bedroom floors. This added security measure stops non residents entering the hotel without permission and causing a disturbance.

Thank you for your comments regarding this measure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Scotland, United Kingdom
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed July 6, 2012

This was our first time staying at this hotel and we were very pleasantly surprised. The location was excellent and there was a paying car park right behind the hotel. The hotel does offer a discount to people staying there. The hotel itself is brand new, or at least appears to be. It is very clean and the rooms are very well equipped and presented. The hotel is in a bit of a 'student' area with lots of bars and clubs around but we weren't bothered by any noise at all. Staff also very helpful. Would throughly recommend and would stay again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for taking the time to review our hotel.

I am glad that you had an enjoyable stay. The hotel is in fact now over 2 years old but thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed July 3, 2012

The hotel is very modern, very well located, in walking distance to the centre. The room we had was spacious and nicely furnished. But the room cleaning service was a disaster! I do not know if the reason is understaffing or if the employees do not do their job but the result was not pleasant. The common areas were clean though so it is still a mystery to me why they do not clean the rooms properly. The breakfast as in any Holiday Inn Express is not worthy. So we would go to the Starbucks across the street for a cup of decent coffee or orange juice. In the future we will try to go to other hotel from other chain coming to this hotel only if the price will be lower than the others.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SGVSofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 3, 2012
Dear SGVSofia,

Thank you for your review and your recent stay with us. I am pleased you liked the location. Whilst, allow me to apologize for the inconvenience and negative impression you may have had because of the cleaning service as well as breakfast. These issues will be addressed to the proper departments immediately. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Karen G.
Case Manager
IHGCare
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Rainhill, United Kingdom
Level Contributor
53 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed July 2, 2012

check in was excellent i arrived at 11.15 am and they had a room ready for me i had told them i may be early i had also requested a room on the back my request was granted,The room was quite big and had a couch as well as a chair and double bed, the shower room was a good size,the shower was nice and hot and very powerful and the towels very large and fluffy,
Breakfast could have been better no bacon and the scrambled eggs tasteless( could have been powerded) but the rest was of a good standard.
The staff i came in to contact with were excellent answered all my questions, check out was good.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEX-Oxford-Rd, General Manager at Holiday Inn Express Manchester CC-Oxford Road, responded to this review, August 6, 2012
Thank you for your comments regarding your recent stay and I am glad that we were able to help with your early check-in. We will try to honour all guest requests regarding early check in times if available.

Unfortunately, the Holiday Inn Express breakfast does not include bacon. I can confirm that the eggs are not powdered but welcome your comments regarding their taste.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Manchester CC-Oxford Road

Property: Holiday Inn Express Manchester CC-Oxford Road
Address: 2 Oxford Road, Manchester M1 5QA, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#28 Family Hotel in Manchester
#39 Business Hotel in Manchester
#39 Romantic Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Manchester CC-Oxford Road 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Holiday Inn Express Manchester City Centre Oxford Road is an ideal hotel to stay if you are in Manchester for business or pleasure. Located next to Oxford Road train station the hotel has a central location with the main shopping area only 10 minutes walk away. Situated in the vibrant Oxford Road part of Manchester it is next to both the University of Manchester and Manchester Metropolitan University.Transport links are very good to both Manchester United and Manchester City as well as the National Football Museum, Palace and Opera House theatres and the Museum of Science and Industry. The hotel offers inclusive breakfast and all rooms have High Speed Internet Access as well as air conditioning, tea and coffee facilities, hair dryer and choice of pillows. ... more   less 
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Also Known As:
Holiday Inn Express Manchester Cc-Oxford Road Hotel Manchester

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