Headed for this restaurant because of previous good reviews. Called in at 6:00pm and were advised restaurant was fully booked, but they were happy to reserve a table downstairs for 7:00pm. On arrival at 7:00pm we were shown to table in bar, took our order in 20 mins, drinks arrived, waited for starters for over an hour. When starters finally arrived they were cold so sent them back. Waited another 20 mins for main course, this too was cold. Asked for a manager, none came waitress just came back to say sorry we very busy. We weren't the only ones having a poor experience. We made a big effort to travel to this restaurant, this spoilt our day.
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