Stayed here with my partner to get a little break from the kids. Being from Manchester, we have stayed at the majority of hotels around town and this place holds it's own against most of them with regards to room standard.
Unfortunately we booked through "LATE ROOMS" who were the cause of our problem with the stay. When booking we notified Late Rooms we'd be paying in cash on arrival and asked if we would need I.D. or a cash deposit because of this. We were told "NO." The Late Room staff member told us a copy of all the terms and conditions would be emailed to us but there wasn't any information we needed other than what they'd already given us.
That turned out to be seriously incorrect because checking into the apartment, we WERE asked to leave a £75.00 deposit (standard to everyone) in the form of a pre authorised payment on our bank card. Luckily I had taken my bank card with me so it wasn't a problem. However... checking out the next morning, we asked the staff member when our deposit would be released back into our account and was told it would be "a few working days depending on your bank." This caused major issues for us as we already had plans but now didn't have enough money in our account as £75.00 was still being held waiting for release!
Again - this only happened due to "LATE ROOMS" giving us incorrect information and is a serious issue which I hope City Apartments will get sorted. Make sure you have funds for a deposit and don't need to rely on them for a few days until they are returned!
Apart from this...
Apartment was clean, modern and fairly spacious. Staff were friendly enough but a maybe a little relaxed with security. We went out for a walk around town but forgot to take the door code with us. On return there was a different staff member on duty who hadn't seen us before. They let us straight in the building and up to our floor without any questions or checks.
We were in a room on the Spear Street side of the building (overlooked by the Travelodge Hotel. Traffic noise was non existant (unless windows were open) and there is room for around 4 cars to park on single yellow line. You can do this between 20:00 and 08:00 without the risk of getting a ticket.
Overall we liked the apartment but the stay was spoiled by the unforseen financial issue.
- Official Description (provided by the hotel):
- Formed to ensure that visitors to Manchester have the choice they deserve, The City Warehouse Apartment Hotel offers an alternative to standard city centre hotel rooms. We have a selection of 1 and 2 bedroom apartments and penthouses, furnished and kitted out with all the mod cons and appliances that you would expect from a hotel. We want you to enjoy yourself, and think you will with us! ... more less
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