We booked 3 Abbotsfield Court for a family group and arrived at the destination only to be informed that we had been changed into another apartment (with only 3 rather than the 4 bedrooms initially expected). Upon entering the new accommodation our reaction was one of utter horror - it was nothing short of disgustingly filthy (mould, suspicious stains in bathroom and on bedding etc). We were horrified that we would have to spend an hour here let alone 5 days.
Dawn (a new employee I gather) was quickly on the case to find a solution for us. We did have to spend one (extremely uncomfortable) night in the apartment but she arrived the next morning and agreed with our detailed assessment on all that was wrong with the place. We were relocated into another house in Elizabeth Street (that Dawn and her workers had spent the morning cleaning). There was no comparison and in general it was a super place for our family to stay (only glitch was the overflowing rubbish bins that weren't emptied despite assurances they would be).
Since arriving home Dawn has sent pictures showing the work she has put into getting the other apartments up to scratch and I was impressed with what she has achieved. It is because of her that I would give these apartments another chance but I would urge anyone booking to make it clear that a good standard of cleanliness is a basic requirement for you and confirming with them before booking that they can guarantee this.
One thing that did surprise me about our visit to Manchester was the amount of rubbish that was lying around the streets (maybe it was just the area we were in). I found it really sad and depressing that people find this acceptable and that the city of Manchester do not take more pride in their environment.
- Official Description (provided by the hotel):
- Abbotsfield Court is a cul de sac of beautiful new build homes. Just a 5 minute drive from Manchester city centre, these properties are conveniently located for visitors to our vibrant city. We currently have two large town houses here which are available to our clients for short and long-term stays. These beautiful accommodations are spread over three floors and are perfect for use by larger groups of people or families who are travelling to Manchester. Furnished to a very high standard and offering a sleeping configuration that can comfortably accommodate between 12 and 15 guests. There is a family bathroom and an En-Suite bathroom with a shower. The kitchen is fully equipped with all of the mod cons that you would expect to find in your own home and there is a large dining room for meal times making this the perfect home away from home experience. Located mid-way up Cheetham Hill Road coming away from the city centre, this property is just a five minute walk from the Manchester Fort Retail Park. Here you can find an abundance of shopping and dining choices. Cheetham Hill is a multi-cultural hotspot and there are grocery shops and take-aways offering fruit, vegetables and food from a multitude of different countries. However as if all this isn't enough for you, then just a short trip into town gives you access to all of the bars, major shops, banks and transport links that you could possibly wish for. Intended for both our corporate clients and for those who are travelling for leisure, this wonderful townhouse is convenient for all. Here you can base yourself for work, take extensive shopping trips, stay with us for your Hen/Stag do or simply take a city break, cook your own meals and really relax in privacy. You can even enjoy al-fresco dining on the large table in the garden of the property where we provide ample seating for all guests and a barbecue for those who love meaty cook-outs! Our capable staff can also advise you on things to do in Manchester. There are a wide range of activities for adults, kids and families so you are never stuck for things to do here so just ask. ... more less
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