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Crowne Plaza Manchester City Centre
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Reviews (2,681)
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All reviewsthe club loungenorthern quartercity centrebooked a club roommen arenabath and separate showertwo double bedsprint worksfloor to ceiling windowscar parkcontinental breakfastlovely hotelbars and restaurantsvictoria stationstandard roomfew minutes walkmini bar
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2,410 - 2,415 of 2,681 reviews
Reviewed July 26, 2010

Booked a Summer in the City one night stay in a King bed club room - on checking in the receptionist told us we had been upgraded to a junior suite! Everything was fabulous - from the free drinks in the Club Lounge to the amazing room! It's handy for everything in the city centre but the only issue I had was with the coffee at breakfast - it was cold! And then there was no hot water left for the tea! But everything else was spot on!

  • Stayed: July 2010, traveled as a couple
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1  Thank NorthernLass67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2010

Stayed in a club room 1 night when attending a concert at the Arena. Hotel room on the small side for Crowne Plaza but very well layed out. Good bathroom with seperate shower. Comfy bed. Nice to use the Club room with complimentary Drinks and canapes, although not much choice of canapes, just a grilled veg on cocktail stick and chicken nuggets, they also werent replenished very quickly. Good continental breakfast in the morning. You get 25% discount on the Printworks Parking if you get your ticket validated, although I didnt see this advertised anywhere. We got our ticket validated and the discount wasnt taken off when paying at the machine, didnt bother to go back to the hotel to sort it out. Would and are staying there again.

  • Stayed: July 2010, traveled as a couple
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1  Thank George8052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2010

This hotel is modern, clean & friendly. It's ideally placed if you want access to central Manchester. From this hotel you can easily walk to most of the city centre... Arndale Centre, Big Wheel & Cathedral is all within a few minutes walking distance.

The hotel has quiet zones (outside rooms on certain floors), air-conditioned rooms, comfortable beds & modern/clean bathrooms.

This hotel does not have it's own carpark, but it does have discounts arranged with NCP Printworks (a 600 space 24 hour mulli-story carpark), which is within 2mins walk from the hotel. I understand a valet service is also possible (at a cost).

Finally, breakfast... i've finally found a hotel that serves a breakfast buffet which is actually HOT!

  • Stayed: July 2010, traveled on business
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1  Thank IpswichDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2010

Very plush and ultra modern hotel slap bang in the middle of the city centre. Beautiful rooms with the added bonus of a club lounge for platinum priority club members. Staff were very welcoming and efficient.

As others have commented, the hotel hasnt got breakfast quite right. The buffet is behind a strange high plinthe/table with creates an uneasy cordon and spoils the flow of the restaurant. This really needs opening up.

Also the "help yourself" jugs of tea and coffee do not sit right with a hotel of this quality. Even in the basic of Holiday Inns you get served the tea/coffee at your table.

Just a couple of niggles which are easily sorted. This really is a lovely hotel.

  • Stayed: July 2010, traveled on business
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1  Thank dazdocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2010

Good location near shops and restaurants, and 1 block from the Shudhill tram station. Hotel is decorated in a somewhat avant garde/trendy manner, with hallways painted black, and rather dim lighting. Exterior of hotel has colored plexiglass panels, which will not age very well. The hotel will appear dated before its time.
Room was large enough with a flat screen television, a large bathroom and tub, but a TINY shower stall. Despite being Gold status with Priority Club, I was not given, or offered a room upgrade at this hotel which was disappointing. Staff was helpful. Breakfast was included in my room rate and was acceptable, but many items were not thoroughly cooked (bacon, french toast, scrambled eggs).

  • Stayed: July 2010, traveled with family
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1  Thank Flaesb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this reviewResponded July 18, 2010

Thank you for your recent comments on regarding Crowne Plaza Manchester City Centre, we appreciate you taking the time to make people aware of experience during your recent stay.

I will discuss your comments with our Executive Chef and Restaurant & Bar Manager, we had previously encountered some problems around breakfast but this was all corrected some months ago so I am concerned to read that you felt some breakfast items were not cooked.

If you would like to discuss any part of your experience further I welcome the opportunity to discuss with you personally, please do not hesitate to contact me on my details below.

Once again, thank you for your comments.

Kind Regards,

Robin Ford
Operations Manager

+44 (0) 161 828 8641
robin.ford@cpmanchester.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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