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“Overnight stay”

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Crowne Plaza Manchester City Centre
Ranked #16 of 118 Hotels in Manchester
Certificate of Excellence
Chester, United Kingdom
Level 5 Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Overnight stay”
Reviewed November 3, 2012

Stayed overnight when we went to see Michael McIntyre. Really close to the mcr-arena, just a few minutes walk. The room was great, very comfortable. Staff friendly and helpful. Breakfast was standard fayre.
Will definately stay again if we're going to the arena for a concert.

Room Tip: We had a "twin room", which had 2 doubles - perfect for a family stay
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jo_howard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
Thank you for your review.

I was delighted to read that you enjoyed your recent stay and look forward to the opportunity of welcoming you back to our hotel in the future.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (441)
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English first
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 31, 2012

My partner and I arrived at the hotel and we were very pleased with our stay. We stayed in a club room and the rooms are of a good size and are very modern! The beds are so comfortable. We ordered room service and it was delivered very quickly. We have stayed in this hotel a number of times and would definitely stay again.

Room Tip: Club rooms are fab with access to the club lounge!
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllaRuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
Thank you once again for your continued loyalty to the Crowne Plaza Manchester. and for your very kind comments about your experience with us. It is a delight to read that you enjoyed your stay.

We look forward to your return and thank you once again.

Kind regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2012

My partner is staying at this hotel during business trips every week, so one week I decided to go up and visit.

Cons:
No matter how high we set the temperature, the room was constantly cold.
The fitness centre was nothing more than a cardio room. VERY disappointing. I'm sure they could easily invest in some proper equipment for traveling business people.
The remote for the TV didn't work properly.

Pros:
24 hour room service, with food that wasn't too bad.
Comfortable bed.
Separate shower and bath.
Amazing toiletries (shampoo, body wash, lotion) that smells divine.

Room Tip: Ask for a room above the 8th floor.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
Thank you for your detailed review of our hotel We value all guests’ comments and feedback as they help us to constantly improve our service.

Please accept our apologies for our shortcomings on your stay . I would like to assure you that this is below our usual high standards at Crowne Plaza Manchester City Centre and we regret that your stay was not perfect.

I hope to welcome you back to the hotel in the near future so we can endeavor to make your stay a more enjoyable on,.

Best regards,
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hosle
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 29, 2012

On arrival, reception staff were efficient and friendly. We were given two rooms near each other as requested.

The rooms were very beautifully furnished, clean, comfortable, pleasant and quiet and absolutely everything functioned excellently. The bathrooms had both shower and bath tubs. The single room had a comfy double bed, the twin room had two double beds. All the beds had six pillows, what luxury!

We had breakfast early and there were no queues. The breakfast offer was very good indeed, everything we could wish for. The staff were polite and helpful and came several times to fill our coffee cups.

The location was great for the city centre attractions, shopping at the Arndale centre and for transport.

We would be happy to stay at this hotel again and highly recommend it!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
Thanks so much for your lovely review.

I am delighted that you have taken the time to tell others about our hotel, team and services in such a positive way.

We hope to welcome you back soon.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
darlington
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2012

stayed here with my boyfriend as we had tickets to see micheal mcintyre, literally 5 min walk from the M E N arena and the printworks and all the shopping centres so location was perfect. room was nice and modern, clean and a decent size. only critic i would have is for the price of the room you would of thought a continental breakfast would be included with the price but it was a extra ten pound each which we didnt add as there is plenty of places to go for a full english for cheaper.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauren h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
I would like to take this opportunity to thank you for your feedback, regarding your stay at the Crowne Plaza Manchester City Centre.

It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am pleased that you and your boyfriend did enjoy your stay.

Kind Regards
Bob Fairweather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loughborough
Level 5 Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 28, 2012

Whilst staying in Manchester on business I stayed at the Crowne Plaza for 1 night. The hotel was very nice and the staff were very friendly. The room was of a high quality (particularly the bathroom) and I would be very happy to stay there again. The location is great, in the northern quatre near to some very good restaurants and bars. If you a stuck for something to do in the evening you a couple minutes walk from the Printworks.

Only downside was I didn't have any WiFi in my room.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
Thank you for your time reviewing on the hotel. We are delightedly to know that you had great stay with us.

Sincerely,
Bob Fairweather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level 6 Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed October 28, 2012 via mobile

We booked the hotel very last minute and booked a club room which comes with some extra facilities. The hotel is in a great location and is very clean and modern. Our room was lovely with a great bathroom with both a shower and a bath and the bed was extremely comfy. I wouldn't recommend a club room as the inclusive continental breakfast was disappointing and the free drinks were only on offer between 6-8pm which was no good to us because we were watching Michael McIntyre at the MEN. Overall it was a great hotel and I would definitely stay there again, but in a standard room as I didn't feel the extra money was worth it. The staff on the reception desk were very friendly and welcoming.

Stayed October 2012, traveled as a couple
Helpful?
Thank TheNewMrsAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, November 8, 2012
The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I am sorry to read of your disappointment with the club lounge facilities. We appreciate your candid comments and welcome any opportunity to make improvements.

Nevertheless I am pleased that overall you enjoyed your experience at the hotel.

We do hope that if your travels ever bring you back to Manchester you will stay with us again.

Kind Regards

Bob Fairweather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Manchester City Centre

Property: Crowne Plaza Manchester City Centre
Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Manchester
#9 Family Hotel in Manchester
#9 Business Hotel in Manchester
#12 Luxury Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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