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13 - 18 of 1,418 reviews
Reviewed 3 weeks ago

The hotel is fantastic, the staff are very helpful and nothing is too much, food is great also - the rooms are clean and spacious, beautiful grounds to walk in, the overall experience is exceptional. We used the hotel for our wedding 2 years ago and came back to celebrate a special birthday

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank pdp966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 3 weeks ago

Dear pdp966

Thank you for taking the time to post a review of your recent experience here at the hotel.

I was so pleased to read that you had such a fantastic stay and will certainly relay your feedback to the team here at the hotel. Great to see you are still coming back to us for special Celebrations.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is our second stay here in a signature spa room. We stayed in the Laconium suite, this is the ultimate great, spa in your room in a lovely relaxing hotel. All staff are friendly and helpful and breakfast is plentiful. If you want a romantic break with some indulgence, this is the hotel for you, set in the gorgeous countryside

Date of stay: September 2019
Trip type: Traveled as a couple
Thank NicolaCV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 3 weeks ago

Dear NicolaCV

Thank you for taking the time to post a review of your recent experience here at the hotel.

I was so pleased to read that you had such a fantastic stay and will certainly relay your feedback to the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Have stayed here before which was fabulous but the breakfast wasn't up to much. This time our room was very spacious even though it was a standard room, fluffy dressing gown and slipper were provided but only one??? luckily we didn't need two. The bed was massive and everything was on hand for you. The staff were courteous and helpful. Breakfast was wonderful The updated dinning room is modern and clean and the buffet breakfast was fresh and hot. Just what you need. Thank you

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cerocdancing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 3 weeks ago

Dear Cerocdancing

Thank you for taking the time to post a review of your recent experience here at the hotel.

I was pleased overall to read that you had a good stay, I am sorry that you did not seem to enjoy your breakfast but unfortunately your comments are a little vague as to why this was perhaps you preferred plated serviced rather than the buffet as you commented further in your review that this was fresh and hot, certainly had you called reception in respect of another dressing gown we would have been more than happy to correct this oversight.

I will certainly relay your feedback to the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We stayed a night here as we had a wedding to attend just up the road. From the moment we pulled into the car park we were blown away.
Absolutely gorgeous hotel, rooms restaurant, everywhere.
Every member of staff was very welcoming and smiley, even though my husband rocked up in his work clothes!!!
The bedrooms were massive, as were the bathroom and bed. The bed was the comfiest I've slept in and the pillows were wonderful.
The breakfast the next morning was amazing.
We definitley want to stay here again.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank vsh13011971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 3 weeks ago

Dear vsh13011971

Thank you for taking the time to post a review of your recent experience here at the hotel.

I was so pleased to read that you had such a fantastic stay and I am sure your husband had done a very hard days work which certainly don't mind! I will relay your feedback to the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Had a really nice meal with friends at the restaurant. Terrine was amazing followed by a perfectly cooked ribeye & chips.. The wife had the seafood platter which was lovely.
Great Malbec and nice service.. Retreated to a nice seating room to finish our wine off which was ideal and relaxing afterwards.
Would try again.
All I would say is menu is a bit limited but overall a strong 4/5

Date of stay: September 2019
Trip type: Traveled as a couple
Thank espressomartini1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at Best Western Premier Doncaster Mount Pleasant Hotel, responded to this reviewResponded 3 weeks ago

Dear espressomartini1979

Thank you for taking the time to post your review of your recent experience in Brasserie Artisan.

I was pleased to read you enjoyed your experience and look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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