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“Beautiful hotel, lovely stay”

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BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel
Ranked #2 of 19 Hotels in Doncaster
Certificate of Excellence
GreenLeadersSilver level
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990 reviews from our community

Traveler rating
    644
    228
    66
    31
    21
See reviews for
184
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Leicester, UK
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed June 29, 2014 via mobile

A friend invited us to Doncaster races on 'ladies day' which also had Kaiser Chiefs in concert the same evening.
This meant that all of Doncaster's hotels were very busy and the cheaper ones (Travelodge, Premier Inn etc) were fully booked....boo! So we had to up our game...and our budget!
So glad we did!
The best price we could find was £96 through a website called amoma.com which I had never heard of and was a little wary of. As it turned out, everything was fine and upon arrival we were told we were booked on a bed and breakfast basis, and we had thought we were room only...bonus!

The hotel fully deserves it's four stars. Traditional, classy decor. Well laid out.
The room we had was large, clean and comfortable The bed was huge, the bathroom had a shower cubicle (the shower cubicle door was a bit wonky but I'll forgive that) and a bath. There was a large desk should you have work to do, and there was a 2 seat sofa and large flat screen TV.
Bar prices were very reasonable for a hotel.
Breakfast was fantastic. It was buffet style for fruit, cereals, cold meats, cheeses, pastries and fruit juices and there was a menu for hot items which were cooked to order. I had a full English and my partner had smoked haddock with poached egg. All were obviously made with quality ingredients and were delicious.

I think every 4 star hotel I have ever stayed in has underwhelmed me in some way or other but Mount Pleasant has impressed me and rekindled my faith in the star rating system.

Well done guys, we'll definitely be back again.

Stayed June 2014, traveled as a couple
Helpful?
6 Thank Mr_Smoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear Mr_Smoff

Thank you for taking the time to write your review with regards to your recent stay.

It was a pleasure to read your review and that all aspects of your stay lived up to your expectation. I shall certainly ensure all your points are relayed here to the team at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

Had our wedding reception here 19 years ago, have been back to celebrate family birthday every June for the last five years. It's a great hotel with very attentive staff. Our rooms were huge and very comfortable and breakfast is lovely. It was nice out in the garden this weekend but the road noise is a little intrusive.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddie1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear eddie1664

Thank you for taking the time to post your recent review.

It was pleasure to read that you keep returning to celebrate the birthday and that you had such a fantastic time at the hotel.

I was glad you were able to enjoy the gardens unfortunately the road noise is something that we are not able to control but I do hope it did not have too much of an effect on your day.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

Stayed here for one night as a birthday surprise for my wife. From the very first minute we arrived, everything was simply superb.
We were given a complimentary upgrade to a "junior" suite. The room was stunning - huge amount of space, massive four poster bed (extremely comfortable) and a bathroom that is out of this world.
It was also immaculately clean everywhere.
The hotel had also arranged for a bouquet of flowers to be in the room on our arrival, and again these were lovely.
We stayed on a dinner, B&B deal which gave us options of two menus in the restaurant. The food was beautiful, and the staff in the restaurant were very helpful and constantly smiling.
The icing on the cake though, was the dessert. My wife's plate was decorated with a "Happy Birthday" message from the kitchen - how they knew is a mystery as we said nothing to anyone in the restaurant. This made an already lovely evening even more special.
All the staff throughout our stay showed not just great customer service, but customer CARE. Everyone seemed to be enjoying their work and were always cheerful and polite.
Many thanks to everyone here for making our short stay such a lovely time, it was all very much appreciated.
We will definitely be back, and next time will stay a little longer so we can try out the spa facilities.

Room Tip: Suites are fantastic.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edmo2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear edmo2310

Thank you for taking the time to post your review.

I was pleased to read that you enjoyed the stay at the hotel and they you were able to be upgraded on the day. Its always a pleasure to read such feedback and shall ensure that this is relayed to all members of the team here at the hotel.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doncaster
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 20, 2014

Very nice, food was tasty and served very well, staff were helpful.
Setting in the dining area was clean and very welcoming.
First Class. Also the food was hot, not like some places, choices of wine were excellent.

Room Tip: Did not stay in rooms, but if rooms were as good as the restaurant, you cant go wrong.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear brian H

Thank you for taking the time to post your review.

I was so pleased to read that you enjoyed your celebration in the restaurant and you had a great evening.

I do hope that we will be able to welcome you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

The first stay was for one night and the room was huge and well appointed, the staff were friendly and attentive and the breakfast was excellent. The second time was for two nights this time the room was a smaller one but still very well appointed, again breakfast on both days was excellent. Only issue is with mobile phone signals it is hit and miss inside the hotel and outside was not much better, but that is not the hotels fault.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MLH27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear MLH27

Thank you for taking the time to post your review.

It was a pleasure to read your excellent comments and I shall ensure that all the team here at hotel are made aware of these.

I certainly wish I were able to assist further with your mobile signal but unfortunately I am in the hands of the mobile providers, I do hope that this did not inconvenience your stay too much.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

Arrived at the hotel and was amazed by how well it had been decorates, the room was excellent, the food in the restaurant was well presented, served and good value. The following sdays breakfast was excelent as well

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel, responded to this review, September 4, 2014
Dear Dave D

Thank you for taking the time to write your review with regards to your recent stay at the hotel.

It was a pleasure to read of your amazement of the hotel and that you thoroughly enjoyed your stay.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel

Property: BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel
Address: Great North Road | A638, Doncaster DN11 0HW, England (Formerly BEST WESTERN PREMIER Mount Pleasant Hotel)
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Doncaster
#1 Romantic Hotel in Doncaster
#1 Green Hotel in Doncaster
#4 Family Hotel in Doncaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Doncaster Mount Pleasant Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on the Great North Road, we are just 1 mile from Doncaster Sheffield International Airport. Ideally located close to main transport links, the hotel is the perfect venue for those wishing to stay in and around Doncaster. Four-star country house hotel set in 100 acres of wooded parkland. 56 luxury en suite bedrooms. ... more   less 
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Also Known As:
Best Western Doncaster
Doncaster Best Western

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