Arriving for the wedding of our friend our initial feelings of Mount Pleasant were fantastic, however despite it's big luxurious rooms and tranquill setting shown in the pictures we were quickly let down by the service.
Despite booking a table for afternoon tea 3 weeks previously we were left to stand around why the old table was cleaned and our table was laid. The service was then incredibly slow and most certainly not with a smile.
The ultimate disappointment came at the end of our stay when we were charge for drink we did not buy. Despite The signatures being completely different on the room card and the receipt the manager stated showing CCTV of us at the bar is simply enough! Disgusted and appalled at the way this matter has been dealt with. Please Please do not stay here!More